Residenza Delle Citta

"Enjoyed the location near Central station in order to enjoy day trips to Bergamo and Lake Como. Our room was spacious and clean and very comfortable bed. Highly recommend!"

"We were expecting much better (having read many positive reviews) compared to what we experienced. Check-in was an overly-formal and slow process. They also wanted to exactly what time we were checking out. Room 27 (on the fourth floor) was tatty and in need of maintenance. Furniture was old. Rug needed a good clean. Stains on seat. Torn fabric on footstool. Ice compartment in fridge needed defrosting. Scratches over bathroom taps. The personal care courtesy kit contained just two shower caps. The bed was comfortable but only one spare pillow between two people. Thin walls - we heard happy birthday being sung at 10pm next door. Perhaps the most worrying thing was security - the room door wouldn’t self lock so you had to remember to double-check when you left. The fob on the keyring was needed to activate the lights so you had to lock the door first before putting the fob in the slot. Then in an emergency you’d have to fumble around getting the fob out of the slot to then pick the right key to unlock the door (there were two keys on the keyring). In the morning, despite offering complimentary pastries in reception at breakfast time there was an empty tray. At check-out reception then had the cheek to ask for a staff tip! Wouldn’t stay here again despite being conveniently close to Milan Central station."

"Our family stayed at Residenza Delle Città in Milan for a few days, and it turned out to be one of the best accommodation experiences we have had in the city. From the moment we arrived, we were impressed by how well the property balances comfort, convenience, and thoughtful service. The hotel is located in a quiet residential area, about a 10 to 15-minute walk from Milano Centrale Station. This made it very convenient for us, especially when travelling with children and luggage. Despite being close to the main transport hub, the neighbourhood feels calm and safe, with supermarkets, cafés, and restaurants within easy reach. We often walked to the station for day trips and found the route easy and pleasant. Check-in was smooth and efficient. The staff were friendly, welcoming, and professional. They gave us a quick tour of the facilities, explained how everything worked, and offered local tips on restaurants and nearby attractions. What stood out most was how genuinely helpful they were throughout our stay. Whether we needed directions, extra towels, or advice on getting around Milan, they always went out of their way to assist with a smile. We stayed in a Family Room, which was spacious, spotless, and thoughtfully designed. It felt more like a serviced apartment than a hotel room. The kitchenette came with everything we needed, including a stove, fridge, and basic utensils. This was a big help, especially for quick breakfasts before heading out. The beds were comfortable, and there was plenty of space for our luggage without feeling cramped. The bathroom was modern and clean, with good water pressure and quality toiletries. The room had large windows that brought in natural light, and it felt peaceful after a long day of exploring. Small touches like a welcome pack and neatly arranged amenities showed the hotel’s attention to detail. The air conditioning worked well, which was much appreciated during Milan’s warmer days. One of our favourite features was the reception area, where guests can help themselves to complimentary water, tea, and coffee throughout the day. This small gesture made a big difference, especially when returning from a walk or before heading out. The lounge area itself is bright and inviting, ideal for relaxing or catching up on emails. The property also offers a small fitness area and laundry facilities, which are practical for longer stays. We used the laundry room once, and it was clean and easy to operate. There is also secure access to the building and rooms, which gave us peace of mind during our family stay. In terms of location, being just a short walk from Milano Centrale gave us excellent access to public transport, including metro lines, trams, and airport connections. From the hotel, it was easy to reach major attractions like the Duomo di Milano, Galleria Vittorio Emanuele II, and Brera District in under 15 minutes by metro. What sets Residenza Delle Città apart is the combination of independence and hotel-level service. It offers the comfort of an apartment with the professionalism of a hotel team that genuinely cares. Everything was well-maintained and organised, and the entire property had a calm, homely atmosphere. For families, the setup is ideal. There’s space to relax, prepare light meals, and enjoy privacy, all while being close to the heart of Milan. Our stay felt easy and stress-free, which is exactly what you want when travelling with children. Overall, Residenza Delle Città is a fantastic choice for families, couples, or business travellers looking for quality accommodation near Milano Centrale. The combination of location, comfort, and exceptional service makes it stand out from many other properties in the area. We would definitely stay here again on our next visit to Milan and highly recommend it to anyone looking for a clean, spacious, and welcoming place to stay."