Leonardo Hotel Milan City Center

"Not a great hotel, very dated decor. The decent standard smart tv was rendered useless as there was no WiFi in the room, (it only appears available in public areas). The main light in the room was broken and despite reporting this to reception and someone coming to the room to look at it the light was never fixed. House keeping seemed reasonable but we could not see due to no decent lighting. On the upside the bed was quite comfortable. No tea or coffee making facilities in the room. Breakfast was good with reasonable choice. The area, being in Chinatown is very vibrant with many food outlets selling a good variety of Chinese dishes."

"Leonardo hotels always have this “good old times” - style: fabric wallpaper, heavy curtains, dark wood furniture etc. It tends to look a little worn out, especially if the room is not well cleaned. Ours was dusty on all of the shelfs, in the niches and corners, the bathroom developing dark stains in the shower area already. A little more cleaning could help to improve value for money even further - even at prices starting with 130 Euro per night in the center of Milan which is not too bad."

"I wanted to commend Vanessa at reception at the hotel for her outstanding service during our stay at The Leonard Hotel. She was patient, helpful, and went out of her way to assist us, making our experience truly enjoyable. Thanks to her exceptional customer focus, we plan to return to The Leonard for future visits and will gladly recommend it to others."