Mercure Bordeaux Lac

"This is the worst Hotel ever. I know when you read it you wont believe. I was there beginning March 26 for 3 nights. On a business trip. Please know that the Hotel had bed bugs! I was biten during the night , woke up and saw them, also photographed it. Early next morning they gave me another room and apologize. That was it. Don't go there! If there are bed bugs in one room there are in another rooms too! So beware of it!"

"There are a lot of reviews about maintenance backlogs at this hotel. I think as of April 2025 these have largely been resolved. We stayed in the Suite on the 6 Floor and this is highly recommended for couples staying for at least four nights. The suite occupies the floorspace of two rooms, the bed is very large and comfortable. The bathroom well appointed and there is a large lounge space with a sofa bed (which we only used as a sofa). The TV has many channels including sports and international news. The staff at the hotel were very helpful, great credit to them. TIP: Get a Taxi both to and from the airport. It can take as little as 20 minutes with a Taxi as opposed to over an hour on the two trams. Getting into the City centre the Line C tram (a five minute walk) only takes 20 minutes."

"Location and parking are good,close to the tram to central Bordeaux and the motorway. Pool looked nice and there is plenty for kids to enjoy. However there is only 1 small lift, the air con takes a while to get going and we thought the asking price for breakfast pretty steep. Bedrooms are functional rather than comfortable and we had a very small double bed with a single pillow each. Definitely not 4 star."