Veronica Hotel

"BE CAREFUL THEIR CLEANING LADIES TRIED TO STEAL OUR THINGS. It wasn't the first time we stayed there and lost stuff, but we thought had lost them, but yesterday it turned out to be the opposite. They should take responsibility. Great disappointment from the hotel staff and even from the hotel owner, during our stay at the hotel on 23/05/2026 for one night. Upon our arrival we knew that the next morning check-out was at 12 noon. In the morning we left the hotel and when we return at 10:30 and as soon as we opened the room door all of our personal belongings were missing and the room was clean without us doing any check-out and without allowing anyone to touch our personal belongings. We started searching and found a cleaning lady who pretended not to know anything, and then she started giving us our things from bags that she had thrown away or hiding somewhere, specifically some of our thing was in a basket with used toilet paper. We immediately asked the cleaning lady to call the management and the owner. Once in the room we reported the incident and the answer we got was that it's okay since we're stepping outside with our shoes on dirt. After many discussions with the owner and after we mentioned that we were going to file a complaint, he said that he would reimburse us for our money. And when I say our money, he also told us the value of some of our things at the cost of 250€. We packed up what was left and headed to the reception. When we got there to check out and get our compensation, the girl at the reception told us, thank you very much for your stay and have a good bye. So the girl at the reception was not aware of the incident, we reported the incident to the girl and she called the owner, when the owner came, he said sorry for the inconvenience, apologized and told us to good bye and the only thing he could do is give us one night free to stay at the hotel. We told him that there is no chance of us going again to stay over there!!After destroying our property worth of around 500€ they only reimbursed us with 80€ that we already had paid for the room!"

"rated as a 3 star but I think its more like a 4 star. Excellent value. Large rooms. Big varied breakfast buffet. Large swimming pool / outdoor spaces/ lovely gardens full of fruit tress. Nice bar at the pool. Big bar area with pool table inside. Lot of public space. 5 minutes from beach. Would be nice to have a bottle of water in the room. let down by uncomfortable beds / pillows. Otherwise very good."

"Very clean comfortable hotel. Staff very friendly and do not do enough to help us. Would definitely recommend staying here."