Radisson Blu Hotel

"I had a good experience staying at the Radisson Blu in Larnaca for a week in May. I was there for some legal formalities but stayed for a week with my wife to have a break. The hotel itself is nice - we had a family room for the extra space and that made it more comfortable. The rooms have (almost) blackout curtains and soundproof windows that keep out the traffic noise, apart from souped up car exhausts and unsilenced motorbikes (common in Greece and Cyprus). As for facilities there is a good sized, outdoor swimming pool and and OK gym (to be honest it could be bigger and have more equipment, but it is usable). The restaurant is good - I have to say the breakfast was one of the nicest hotel breakfasts I have had in years. We also lunch and dinner there sometimes and these were good. They staff were always willing to help and accommodate as we are gluten free. That brings me to the main point why I give a 5 star rating - the staff. All of them are brilliant, and they make staying there a really great experience. Not all 5 star chains have such great staff - they are genuinely warm and friendly, in a very Cypriot way. While it is a little unfair to call some out, I have to mention Maria from Guest Relations and Irene from the restaurant. Maria went out of her way to make sure we were happy - helping us to get a room on a higher floor and sending maintenance quickly for any issues. Irene was warm Cypriot hospitality itself - making sure we got what food we wanted and adding some treats. I have travelled a lot and this is one of the best sets of staff I have met. I need to go back later in the year, and although I could go to a beach resort I will be coming back here to among "friends"."

"We stayed here for a few nights in May. Hotel is in excellent shape, room was lovely, and staff were fantastic. Sushi in the hotel restaurant surprisingly good!"

"I booked with friends 4 nights and had free upgrades to family rooms although unnecessary for 3 individuals. My friend is marrying a Cypriot lady in September and have chosen here for the wedding night and some of the 300 guests to stay! Our trip from the UK was to check out the hotel having booked 7 nights and to plan the weeks events in Cyprus. We all wish to thank Maria in guest services, Ivan on reception for their personalised services. Theodore office manager for resolving a number of disapointments, Irene in breakfast (wish you a restful retirement, Ilian (possibly miss spelt, apologies) the Bar Tender with his super knowledge and passionate service and Pedro's food and beverage manager, Maria again for their outstanding care and support during our planning visit. These key members of the team at Radisson Blu were a pleasure to meet and an asset. We know that Maria and Pedro's is looking forward to seeing us in September. Better hold your promises! The hotel is well maintained and safe compared to others in the area. Safety is a consideration many guests forget, but I dont. The rooms are presentable, there is a nice smell throughout the hotel ( must be that aftershave! Inside joke, sorry readers!) And as far as I know the facilities all worked. The food is up and down although some dishes were outstanding and believe there are options for everyone. As Theodore and Maria have listened and now presenting my concerns to the management, I felt it was only right not to mention them in here. If I see anything in September not resolved then I wont hesitate to express further. Overall a good hotel that im genuinely looking forward to returning too in September. As an established member in two, 5 star highly respected hotels with spas in London and a wide experience across the UK and abroad it is my opinion it is not meeting expectations for the price but I believe with adjustments it has a potential. Ive not had the best experience in Radission Hotels UK but I can see that attention to detail and customer service is a strength the general manager here appears to focus on but can do better in the areas ive highlighted during our stay. We thank you again and look forward to seeing you in September"