Sheraton Salzburg

"Solid hotel with nice lobby and very friendly staff and great location. Didn’t appreciate the worn carpets on the guest room floor and the staff knocking on our door at 9:30 asking to clean our room and then again at 9:40 am to check if we purchased anything from the mini-bar, especially after we asked for a late checkout at noon. Very bothersome and a practice that should be eliminated completely. Wouldn’t highly recommend recommend this hotel, but a solid option nonetheless"

"If you are looking for an amazing hotel experience in Salzburg, look no further. My family and I stayed at the Sheraton Grand Salzburg in May 2026. Having traveled extensively in North America, Europe and Asia, The Sheraton Grand Salzburg is now in our top five for all time hotel stays. We were blown away by the entire hotel staff. From the moment we checked-in to the moment we left, I feel like every staff member went out of their way to ensure our stay was elite. The hotel location for tours, walking to the main city attractions and to the train station could not be in a more central location. In fact, if you are looking for a hotel hub while attending the Sound of Music tour, this is the one. Having arrived late in the afternoon, we decided to have a bite to eat in the main restaurant. Dorian, met us with a smile and made sure we felt at home. Our room was excellent! Big, ultra clean, stocked with anything you needed, and plenty of room for large luggage. Finally, I rarely write reviews. I made it a point to send this one thru as I wanted other travelers to know that when visiting Salzburg, their home away from home is the Sheraton Grand. Sincerely, The Couch Family"

"Exceptional stay. Far beyond expectations. One of the best Bonvoy properties we have stayed at. Will certainly be coming back. The hospitality was exceptional.. so warm, attentive, kind, caring and generous. The personal attention and attention to detail was to the level not commonly experienced with travel, even in 5 star properties. The hotel staff constantly went far above and beyond. The hotel location is perfect, near the main sites and right next to the park. The hotel is so well appointed and beautifully renovated, with lovely common space. The rooms were excellent.. spacious, very comfortable, newly renovated with high quality standard. The view over the park was so peaceful."