Main menu

Refund request form


Many of our customers are choosing not to wait, instead opting for a flight voucher which can be automatically issued for the full value of your booking.

Opt for a credit voucher and we'll give you 'an extra from easyJet'. Choose between:

  • £50 easyJet Holidays voucher - £50 to use off your next booking with easyJet Holidays. (T&Cs apply)
  • £5 easyJet Flight voucher - £5 extra per passenger per flight. So for a family of 4 on a return trip that means an extra £40 to spend on your next flight booked with easyJet.
  • £5 Inflight Bistro voucher - £5 per passenger per flight to spend on food & drink on-board your next easyJet flight.
  • “Hands Free”...for FREE - One free “Hands Free” experience per passenger per flight for future easyJet flight bookings with easyJet. (One for outbound flight and one for the return)
Choose a voucher >

Please ensure that all details below are accurate as we will not be able to process any erroneous request.

Please rest assured that we are trying to get everyone’s refund requests processed as quickly as possible. However, our current average processing time means that many customers will likely have to wait for the duration of the summer, and with our backlog continuing to extend, we anticipate new requests taking much longer.

Please note only one online form will be accepted per booking and refunds are sent to the original booker. For any booking made via a 3rd party, please ensure to liaise with them directly to obtain your refund.