Compensation Claims Portal

Please fill in the form below to claim for EC261 compensation.

All fields are required, and the form must be completed in full, with accurate information. Please have your booking and flight details to hand, as any missing or incorrect information may mean that we cannot accept your application for compensation and cannot process a claim.

For further information on what you may be entitled to, please view our compensation policy.

*Denotes mandatory field.

1. Details of delayed/cancelled flight/denied boarding

If your flight has been delayed or cancelled or you were denied boarding, you might be entitled to compensation if the cause was easyJet’s responsibility. However, if the disruption was caused by weather, industrial action, air traffic control restrictions or other reasons beyond our control, you won’t be eligible for compensation.

Booking Reference:

Flight Number:

Date of Flight:

Mo	Tu	We	Th	Fr	Sa	Su
27	28	29	30	31	1	2
3	4	5	6	7	8	9
10	11	12	13	14	15	16
17	18	19	20	21	22	23
24	25	26	27	28	29	30
1	2	3	4	5	6	7

Reason for Claim:

Departure Airport:

Arrival Airport:

2. Claimant contact details

Claimant must be a passenger on the booking.

When completing the Claimant First Name and Claimant Last Name field, please ensure that you use the name given when you made the booking.

Please only tick the box if you are a registered travel agent.

Claimant First Name:

Claimant Last Name:

Address 1:

Address 2 (optional):

Town/City:

County/State:

Country:

Postcode/Zip:

E-mail:

Mobile Phone Number (& Country Code):

Note: The email and phone number must match the details held in the booking.

Booker:

3. Payment details

If you're entitled to compensation, we'll contact you to arrange payment.

Country where Bank Account is held:

The currency you will be paid in, if your claim is successful:

4. Passengers

If you booked for more than one passenger under the same booking reference, please provide the names of all the passengers (including yourself) you are claiming compensation for. You must have their permission to make a claim and receive any compensation payment on their behalf. Please note, if you make a claim for other passengers, those passengers will not be able to make a separate claim for the same booking.

If you are not the lead (first) passenger, but are another passenger on the booking, then you can only claim for yourself. To claim for multiple people please contact the lead passenger.

Please note: Names must match the names recorded on the booking. Please check your booking confirmation or boarding pass to confirm the names.

5. Confirmation

Please check the details that you have entered above. The next screen will give you an overview of the information you have entered.

Once you submit this application, you’ll be unable to change any details, and you will not be sent a copy of the information you have provided. If details are incorrect then an automated response will be sent to the email provided, stating that it has not been possible to process your application for compensation. You will have to make another application with the correct details. It is not possible to make a claim for compensation through the online portal without providing accurate information.

By checking this box you certify that the information provided is accurate and not misleading, and that you have permission to complete this form on behalf of any other passengers listed. You agree that third parties who act for us in relation to the processing of claims may access the information. easyJet's terms and conditions and privacy policy apply.

By checking this box, you acknowledge that submitting this claims form will not refund your unused ticket. If you are entitled to a refund, please visit Manage Bookings.