Quick summary:
easyJet and easyJet holidays have introduced a 'Book with Confidence Promise' to reassure travellers.
The airline & holiday provider guarantee that customers will not face post-booking price increases or fuel surcharges.
easyJet intends to operate its full network schedule
The 'Ultimate Flexibility' policy allows holidaymakers to change or cancel their plans up to 28 days before departure.
Securing travel against uncertainty
Recognising that global uncertainty can affect travellers’ confidence to book, easyJet has launched a comprehensive ‘Book with Confidence Promise’.
Travel experts have suggested that now is "the best time to lock in a trip" due to uniquely low prices currently available for various destinations and packages.
Lisa Minot, Travel Expert and Head of Travel for The Sun newspaper:
“It's understandable that the conflict in the Middle East has led to some pausing their holiday planning. But now is probably the best time to lock in a trip - using an ATOL-protected package tour operator like easyJet holidays. With the reassurance that whether you have booked a flight or a package holiday - your trip's cost won't rise before you fly, and with the extra protection you get when booking a package, it makes sense to book those holidays."
Price guarantees and fuel cost protection
A central pillar of the new promise is strict price protection. easyJet has pledged that the cost of flights and holiday packages will remain fixed once a booking is confirmed. Customers are fully protected from any subsequent fare increases, including rising fuel costs.
Kenton Jarvis, CEO of easyJet, stated:
“We understand that global events may affect travellers’ confidence at the moment, but we believe that everyone has a right to book their break with confidence. Our customers won’t be charged any more after they book, including no fuel surcharges".
Stable flight schedules
easyJet has confirmed its intention to run a full schedule across its network.
Refunds would be guaranteed in the event of cancellations
In the unanticipated event of an airline-forced cancellation, customers are guaranteed a flight voucher or refund. For cancelled package holidays, customers will be offered an alternative trip or a full refund.
'Ultimate Flexibility' for easyJet holidays
To complement the flight protections, easyJet holidays is highlighting its ‘Ultimate Flexibility’ policy. This initiative is designed to let customers adapt their plans seamlessly:
Customers can change their holiday plans with ease up to 28 days before travel.
Cancellations made up to 60 days before travel will have the deposit returned as easyJet holidays credit (applicable to one cancellation per booking).
Any instalment payments made beyond the initial deposit will be refunded in full if cancelled up to 28 days before take-off.
Garry Wilson, CEO of easyJet holidays, reassured travellers:
“Our operations remain unaffected, so customers can be confident that not only will their holiday go ahead as planned, but there will be no surprise extra payments".
Expert travel advice: Where to find the best value
Lisa Minot, Head of Travel for The Sun newspaper, acknowledged that while geopolitical events like the conflict in the Middle East have caused some travellers to pause their planning, booking an ATOL-protected package right now makes financial sense.
While Western Mediterranean mainstays like Spain, Portugal, and Italy remain popular, Minot points to the Eastern Mediterranean for the best deals. She notes that holidays to Turkey, Greece, Cyprus, and Egypt are currently "very keenly priced" and offer exceptional value.
