Important update: Rescue flights from Morocco
Over the weekend, flights were cancelled due to restrictions imposed by the Moroccan authorities. The Moroccan government has now reviewed its guidance and is allowing airlines to operate a limited number of flights until Thursday 19th March.
We are committed to getting you home.
To try and make sure everyone who needs to travel is able to, easyJet are putting on a number of rescue flights over the coming days. To book yourself onto a rescue flight, you have two options below:
- Sign into easyJet.com and go to Manage Bookings
- Turn up at the airport as early as possible on your preferred day of departure and we’ll get you onto a rescue flight if there are seats available.
We’ll be accepting bookings on a first-come, first-served basis so if you do wish to fly, please book yourself on as soon as you can. Once you are confirmed on a flight, we do ask that you please show up for that flight – this will help us get people home as quickly as we can. In addition, if you do not show up, you will no longer be entitled to claim expenses under Regulation (EC)261/2004. Please note, you will not be able to book on more than one flight, so make sure you have reviewed your time and date before confirming your booking.
Your choices if you do not wish to travel.
If your flight was cancelled and you no longer need to travel, you have the following options:
- You can choose to switch to a different flight through Manage Bookings
- You can apply for a refund through Manage Bookings. Simply enter your booking details and follow the prompts.
At the time of writing this (Tuesday 17 March), the authorities are not allowing travel to the UK, so we suggest you book yourself onto one of the rescue flights and, once you arrive at your destination, collect your bag and head to the easyJet Customer Service counter in Departures. We will then arrange to get you the rest of the way home.