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Orange Spirit - Our promise

Our customer charter

What is the easyJet Customer Charter?

The easyJet customer Charter is a set of 5 Promises that outline what our customers can expect from us and what we will strive to always deliver. At easyJet our goal is to make travel easy and affordable. To make this happen, we’re asking our staff to focus on five key things and to deliver them every time you fly with us.

Customer Charter