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Special assistance contact numbers

The service numbers below are only for customers who require assistance through the airport and have requirements while on the plane. If you are calling regarding any other query, please see our general enquiries helplines.

United Kingdom

Call: 0800 2606686

Opening Hours: Daily 0800 - 2000 UK time


France

Call: 0800 949393

Opening Hours: Daily 0800 - 2000 Local Time


Germany

Call: 0800 0000077

Opening Hours: Daily 0800 - 2000 Local Time


Italy

Call: 800 922239

Opening Hours: Daily 0800 - 2000 (CET)


Netherlands

Call: 08004004004

Opening Hours: Daily 0900 - 1730 Local Time


Portugal

Call: 800 780088

Opening Hours: Monday to Friday 0900 - 1730 Local Time


Spain

Call: 900 801 801

Opening Hours: Daily 0800 - 2000 Local Time

 

 

Switzerland

Call: 0800001999

Opening Hours: Daily 0800 - 2000 Local Time

 

Rest of World

Call: +44 330 5515167

Opening Hours: Daily 0800 - 2000 UK Time



Calls to the numbers shown above are free of charge from landlines. Some mobile operators may charge.


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