Main menu

Our Privacy Notice

Contacting our DPO

If you have a query about your Personal Data or if you want to raise a concern, you can contact our Data Protection Officer and the Data Protection team via:

We may ask you to verify your identity before we can process your query.

If you are still not satisfied with the way we use your Personal Data and you believe this is not in accordance with data protection laws, you have the right to lodge a complaint with your local data protection authority.

In the UK, the relevant supervisory authority is the Information Commissioner’s Office (ICO). You can contact the ICO via their web-form at or call the ICO helpline on +44 (0)303 123 1113.

If you are a resident of an EU country and would like to contact your relevant supervisory authority, you can find a list of authorities via:

Updates to our Privacy Notice | Return to Home

An error occurred

We're very sorry but something has gone wrong. Please try again or get in contact with us if this issue continues to occur.

You can view our local telephone numbers here.

If you've already submitted an online refund request and would like to track the status, click here.