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Last updated: 30/10/2020 9:30 GMT

Options if your flight is cancelled

If your flight has been cancelled as a result of this, we are sorry.  You will be contacted by our customer service team outlining the options available to you in Manage Bookings. Please click here for more information in our Frequently Asked Questions page or alternatively you can visit our Disruption Help Hub.

We appreciate your support and patience 

We know that this has been a difficult and frustrating time for many of you who have had your travel plans disrupted, for those who may have had to wait on calls, or for those who faced difficulties booking onto rescue flights.

As soon as it is safe to do so, we will be flying again.  Until then, we thank you for your support and understanding.

For Frequently Asked Questions, please click here

Please click here for coronavirus voucher terms and conditions

For Government Travel Advice, please click here