Globales Verdemar

"Really poor customer service and rude staff… everything overpriced at bar was too expensive for drinks … room cleaning was terrible . Me and my daughter were there 5 nights had to asked them to change and make the beds one day as not done then all week and didn’t even wipe sides down . Could not do the dishes as no products or clothes to do them .. and cleaned kept taking our water away"

"Very unusual holiday experience due to behaviour of 2 guests staying in no 20. They visit regularly & appear to think they own the frontage sunbed area they choose daily. I was subjected to 2 abusive attacks shouting & screaming at me that aggravated a medical condition. The man hit my sunbed with his stick X 2 padding by, & both Continued with hostility Throughout my stay. I reported all this to reception on 2 occasions. I’m a big fan of Verdemar Apts. My stay was ruined as I had to stand up to extreme bullies & face alternate by walking to alternate hotels to pass the 2 weeks I know reception spoke to the lady one one occasion, I need more action from Globales Verdemar I"

"From the moment we entered the hotel lobby we couldn't have been happier...room ready at 11.30am - straight in, room spotlessly clean, sea view stunning, 3rd floor just right, comfy beds, huge power shower, equipped kitchen (although no intention of using!). Lower ground entertainment and bar area beautiful, comfy, clean. Bar prices as expected but not too expensive. Pool, darts, rainy day games all on offer. Outdoor swimming pool just too cold to attempt for me but plenty of children braving it. A wonderful seafront walk from one end of the bay to the other. The daytime and evening animation lady 'Jade' tried to accommodate everyone and made the games fun - archery, shooting, darts, pool, cocktail games, quiz, bingo, karaoke... visiting evening shows we're hit and miss but Michael Jackson tribute was ace. Bar staff very friendly and remembered what we liked to drink. Checkout 12pm was great with bag storage available. Only slight negative was the cost of the safe (38€ for 4 days) and the 3.50€ daily sunlounger charge. Santa Ponsa itself is stunning. Lots to see and do, good bus service, fabulous restaurants and entertainment. Special mention to Xaroc and the Caledonian bar....although loads more to choose from. It was a shame we chose end of season as so e places had already closed. There's not many hotels/areas I'd return to as I like to try new.....but this is one I definitely would."