Globales Palmanova

"There was no bed for us. We booked a wheelchair friendly room. There wasn't one till the next day. We went to two room and the wheelchair would not go through the door. The woman on the desk got two man to help my grandson's in. He had to get down on to his bum and bun shuffle into the room.So the toilet was no good for him in this room, didn't sleep a winkle cause. I thought he was gonna fall out in the bed. The food was disgusting cold under cook no toast get all. We asked about getting in to the pool. The lifeguard had no idea what I was talked about. The handyman fetched a chair, which was wobbly, and no good for anything and very unsafe. We what out ever day to the see front and had something to eat out We did try to eat there. We paid over. £3000 for this holiday and it was the worst holiday ever plus the money we had to pay out for food. We was both so looking forward to it. And as for J2 there think that what I said is a a liar, which as got us both down. And out off money and the drinks was all watered down. I think the only thing I can say good was the night time entertainment."

"Lovely hotel,staff very good including Animacion team.Plenty of food choices,Pool was a bit chilly but large enough,very clean room on floor 7 and cleaners were friendly..would go again"

"This hotel was my first experience of an all inclusive when I visited 3 weeks ago with family, and I enjoyed it so much I returned on an another trip a week later. I had a wonderful experience. The hotel is clean, friendly and had an excellent choice of food. However, the stars of this hotel are the entertainment team, and in particular David and Charlotte who brought the hotel to life with their enthusiasm and fun. They were so friendly no matter what time of day you saw them. They worked so hard and never switched off. Marie was really good also and I enjoyed learning how to play French boules with her. On both my trips I was thrilled with the hotel. ‘Shakira’ loved her stays and definitely has hopes of returning again."