Castell Son Claret

"Wonderful hotel. We enjoyed every minute of our stay. Incredibly friendly staff and very clean rooms. Grounds are absolutely beautiful."

"Superb experience. This is our fourth visit and it was even more enjoyable than previous stays, mainly because the staff we're so welcoming and recognised us as returning guests. From reception to the restaurant and the spa, everyone went above and beyond to make our visit most enjoyable. Hotels are more than just bricks and mortar, they should connect with ones emotions too, and the warmth of the team made our experience a delight. Another mark of a good hotel is one that keeps the same team year after year, and this was evident here."

"The hotel is situated on a beautiful property with immaculate gardens and well appointed rooms. The pool was a great place to relax. But, we found the staff to be smug and condescending. When there were no pool towels, getting their attention to request towels was an annoyance. The service at Olivera, timing of offering drinks and the tempo of the meal did not match the pricing. We had an early departure for a flight and requested our breakfast be packed to take with us. Despite what was an amazing breakfast buffet ( which we paid for) what they packed was a plain sandwich on white bread, no condiments, and an apple and banana. We have received better picnic lunches from backcountry refuges. I booked a spa service on their website which ended up being cancelled because the time I selected for the service was “not available”. Yet, the time and service were offered on the website and the staff informed us that was how to book services. The toilet in our room did not operate well, but given the staff’s aloofness we did not ask them to address it. Overall, it was a beautiful place but my expectations for service and friendliness are high at that price point. They can do better."