NH Collection Granada Victoria

"Pros: 1) Excellent Location in the Centre of the City - great to access high end shops and a variety of restaurants - all within a walking disctance of 5-10 mins 2) Great Spread at Breakfast - Good Service in the Dining room - appreciated! Cons: 1) Very Small Room - barely space for 1 large bag! 2) Very Small Bathroom - you have to climb in and out of the tub to take a shower. 3) Only provide 1 free avg size drinking water bottle per day - if you ask for more, they charge 4-5 Euros! 4) At Reception - the Service can certainly be more friendly"

"We enjoyed our stay at the NH Collection Victoria. During our stay, we had several encounters with Albert. He was most helpful. Having good staff is key to a positive experience."

"The hotel was in a wonderful location and the staff at the front desk were very nice. The room itself was decorated well and a pretty good size. Unfortunately as others have mentioned, the cleanliness needs some improvement. To start, the bathroom wasn't properly cleaned. The previous guest or the cleaning staff didn't flush the toilet all the way, yuck! There was also a sticky substance on the bathroom counter as well as the table by the window. The area where the safe was located smelled absolutely awful, so we couldn't use it. Finally, the toilet seat was broken and moved every time we sat down and the tissue holder was coming off the wall. Also, although the hotel wasn’t full they put us in a room right next to others who kept talking loudly and slamming the door all night long. Our stay was expensive for our family, and we were surprised by all these issues in such a nice hotel. When we brought these issues to the hotels attention they were not helpful at all unfortunately."