Dom Pedro Vilamoura

"I stayed at Dom Pedro Marina at the end of August for 4 nights and honestly couldn’t fault it. I’d read some of the reviews beforehand and was a bit unsure, but I found the hotel to be lovely and in a brilliant location. My room was clean, comfortable and well looked after. The style is a little dated, but it actually suited the wooden décor so it didn’t bother me. I only had breakfast while I was there and it was very good – the freshly squeezed orange juice was a highlight. The best part was definitely the staff. Everyone I came across, from reception to the bar and housekeeping, was friendly, helpful and genuinely welcoming. The little extras like flavored water and biscuits in reception, and even live music at breakfast, made the stay feel special. Overall, I’d happily recommend this hotel. It is a bit on the pricey side, but that seemed to be the case for the whole area compared with places like Albufeira. For me, it was well worth it."

"This hotel is very expensive to stay at and in my opinion, it is a very average hotel. It is clean and the communal areas down stairs are very nice with two very large TV screens which show the sport. The staff are friendly and welcoming and some of them speak good English so it is easy to converse with them. The rooms are clean but very basic. Our room at the front of the hotel is very noisy and I struggled to get to sleep at a decent time. There is a lovely swimming pool, which is clean and well maintained,however, as you would expect for the Algarve, it is very hot and there are only seven parasols around the edge and very selfish people come down at 7 am in the morning, put their towels there to reserve them and sometimes do not appear again until late morning . I feel the staff should manage this by just looking and if they see towels reserving the parasols and nobody is there they should simply take them away. I have stayed at other decent hotels where this happens and it works very well, the staff here claim to do this but I have seen no evidence of this happening, it simply is not fair to the other guests for a few people every day to selfishly take the parasols in this manner. The food is buffet style and whilst it is perfectly acceptable it is nothing to rave about and for the money we paid to stay stay here I would have expected something a little nicer."

"This is not a good hotel. Absolutely not 4 stars. The only reason I am not giving 1 star is because the breakfast was good. We stayed for a week and a number of terrible things happened. 1 - The wi fi was so slow it was virtually un-useable. Even downstairs in the lobby. We had to constantly switch to 5G data on our phones to access even basic websites. 2 - The beds were VERY uncomfortable. Old and soft mattresses which gave us back pains 3 - The hotel has a policy of putting water into the shower gel dispensers in the bathroom, when the shower gel bottle is half full. We noticed immediately as it was suddenly very watery and was useless. It then completely ran out and we had to ask reception to bring us more, as we could not take a shower. They said it was coming but nothing came. The next day, we asked again, and they brought us a small body lotion tube! We said we needed shower gel. Eventually, Filipe from reception brought some to our room, and angrily handed it over. Appalling. Other guests mentioned they experienced the same with the water in the shower gel dispensers. 4 - We went to the bar by the pool and asked for a Mojito cocktail jug. They gave us a jug containing only juice, sugar and ice. Zero alcohol. We complained and they took it away and said they would rectify it. It came back the same. No alcohol. We were not prepared to argue any more. We left the jug at the bar and told reception what happened. They were not bothered. They all knew this was another one of their scams at this hotel. 5 - The shower was rubbish with little power. And it went hot and cold if other guests in the hotel used theirs at the same time. 6 - We booked a boat tour and the price suddenly went up by 5 euros per person, as the hotel took commission without telling us. 7 - There is a tiny car park, which is ALWAYS full. You have to park in other venues car parks. 8 - Room service is hit and miss. Sometimes they will refill you with 2 teabags, other times not. 9 - The Air Con although working, barely cools the room. It is a hotel wide system so all rooms are the same. 10 - The TV remote control was so sticky and grimy we could not sure it. We tried cleaning it but to no avail. 11 - We could hear the lifts going up and down all night. We had to use ear plugs to sleep. Most reception staff were nice but a couple were awful (Filipe) . The hotel is old and outdated. The rooms look tired and in need of a revamp. There are much better hotels in the area. We won't be coming back here."