Moxy Tromso

"Too Long Didn’t Read / TLDR: This is an ideal hotel for staying in Tromsø, even though it is quite expensive. You’re close enough to the centre by bus, close enough to the airport by bus, but there are still amenities surrounding you. The breakfast was excellent, the staff friendly, and the rooms exactly what you would expect from a Moxy. - The Good; They gave us a lovely gift celebrating the trip reason which was so sweet of them (and an amazing picture of the northern lights drawn on the mirror!) Welcome gift for platinum/titanium is breakfast for up to two, daily - and an excellent breakfast it was - more on this shortly. All the staff we encountered were super friendly and kind. There is a supermarket open til 11 next door and a large shopping centre/mall a few mins walk away in case you’ve forgotten anything for your trip. The bar area does food, but there is also a Burger King and an excellent Pizza place called Peppes (a Norwegian chain) round the corner near the supermarket. For the Bonvoy stans, the bathroom door is a solid wooden door, no clear glass here! Also, it had under floor heating in the bathroom. Five Wits provide the toiletries which are excellent, and I think the best toiletries in the Marriott chain portfolio now. They smell great! The bar area is amazing, the views, board games, foosball, pool, it’s massive - it even has a small roof terrace to get even better views of outside. And I haven't mentioned the *massive* windows so you get such an incredible sense of where you are. The breakfast was brilliant - it had a lot of stuff, including my favourite brown cheese / brunost! Everything was really tasty, and constantly refreshed by staff. There was also a huge range of cereals, and the famous Moxy donuts! There is a bus stop directly outside that gets you into town, and the bus to the airport is a very short walk to the local bus terminal. 
- The Not So Good: Whenever someone leaves a room nearby the door slams shaking the whole room. I discovered in the morning that the walls are paper thin or we had incredibly loud neighbours, as I could hear the guy next door watching Instagram or TikTok reels like it was in the room. - The Weird: The temp controls are basically just an indicator. If you want it warmer, leave the bathroom door open. Colder, open the window. There was some weird rules in the hotel about not cooking, which I didn't quite understand. I'm not sure how you would cook in the room, but I guess there must have been enough incidents! I was scared to even bring back crisps - and certainly not a pizza / burger king! - The Practicals the windows open and Mobile Phone reception on Telenor and Telia are 2 bars and 4 bars of 4G respectively. Even for a Moxy the room is unusually sparse of ameneties, with no kettle. Considering the price, and comparing it to the half a dozen or so different Moxy hotels I’ve stayed in very recently, it was quite a shock. For those who are regular readers, this is a Type-A or classic, Moxy, eg. It has the hangy up cage thing, comfy bed chair etc. Despite the breakfast being excellent, it’s really busy. Lots of tour group / coach party types, just shoving you about and folk generally being quite rude and demanding to the friendly staff. At least on my trips to the breakfast area. In Summary: I would absolutely return, simply because the location is useful, the staff are great, the bed was comfy and the breakfast plentiful. If there was a way to get (free) tea and coffee in the room, it would be a five."

"Chose this hotel literally for the price and also how close it is to the airport literally 8 min ride in an uber don’t pre book ur cab as it’s a lot more than just ordering an uber when u come out of arrivals Pick up is Literally right outside the exit which is handy booking.com wanted £81 for one way for a pre paid uber I paid £14 from the airport to the hotel Reception is on the 11th floor and the view is stunning of the mountains with the snow overlooking the runway Check in was a bit slow as we all arrived at the same time we got there for around 1.30pm but lucky our room was ready we had a room on the 10th floor but didn’t have a view of the airport ours was the main road Room was spacious but lacks storage space hangers and hooks are on a rack no safe and no fridge or tea coffee facilities which is a shame Good size telly and plenty of English Chanel’s the heating in the room was just right although I did have to open the window on the first night but it did let enough cold air In which was nice the bed was comfy and pillows as well again I’d have liked to have had 2 pillows bathroom has a lovely heated floor which was nice little on the small size but it’s fine the shower wasn’t as hot as I would like it but it did what it had to do shampoo conditioner n shower gel in shower and hand wash at the sink however would have liked to have had body lotion The hotel is literally right next door to Burger King and a little shopping supermarket there is a bus stop right outside the hotel although u can walk into tromso roughly 45 min walk which was really scenic the bus costs 30NOK u need the number 28 to tromso which is roughly £4 single u can buy a ticket for 24 hours though however we found that u were able to purchase a ticket on the bus (cash only) if using a card as their machines weren’t working but u can download the app svipper coming back by bus u need the bus stop outside kiwi bus shelter has number 28 written on it and u can buy ur ticket at the machine the stop u want is called aslivegen bus going to hamna which is right outside the Moxy hotel buses are so frequent and don’t have to wait for long We stayed in a Moxy in Copenhagen and didn’t have a good experience but here in tromso it was much better breakfast can get busy and they don’t really have enough seating area they do have a good range of food to eat and even have smoked Salmon which was a bonus the tea/coffee only 2 machines and constantly busy and had to wait in a queue there r 3 lifts but again in constant use so have to wait a while in all a generally good hotel and away from the centre which is nice would I stay here again yes due to the location Tromso itself lovely little town however I found it lacked in places to eat and when we tried to go to a restaurant they were fully booked u have macdonalds and burger King"

"I had a great experience at the Moxy Hotel in Norway, and Gael from the staff really made the difference. From the moment we arrived, he was friendly, welcoming and genuinely helpful. He took the time to answer our questions, gave us useful recommendations, and made sure everything went smoothly during our stay. What stood out the most was his attitude — always smiling, approachable and willing to help with anything we needed. It honestly made us feel comfortable and well taken care of, which is exactly what you hope for when staying at a hotel. Thanks to Gael, our stay felt more personal and enjoyable. I would definitely come back and hope to see him working there again! Juan Mateo."