Grand Hotel Moon Valley

"Happy to report that the negative reviews I had read about this hotel bore no relation to my stay there. Firstly, the pool is amazing and the views are truly stunning. The meals were all really tasty. As a fussy eater, I was a little worried - i don't eat any fish or creamy sauces - and I ate everything on offer! Always three choices for main & starter and you could always ask for something else and they would do theur best. I never received a cold meal! The only little niggle was my room. The single room was tiny. I mean REALLY minute and it had a wonky bed. But after speaking to the lovely guy on reception, he moved me to a double room with garden view the next day. The shuttle minibus was excellent. Took you into Sorrento or Vico Equense daily. All in all, I highly recommend this lovely hotel."

"While there are a few good things about the hotel, the fact that it’s near impossible to get a good night’s sleep here really ruined the holiday for me and my family, as we spent the whole time exhausted. You can hear absolutely every movement in the rooms above, below and next to you, if they watch the TV at midnight or 6am, so do you! Lots of guests need to get up early for flights or excursions, so from 6am each day, all you can hear in your room is furniture being dragged over the floor above you, the TV on next door, people slamming doors (all the wardrobe doors slam noisily as they are old and clumsy, plus the bathroom doors are stiff old sliding doors that screech). We had earplugs but they did nothing as it’s so close and so loud. Go to bed early you say! Yep, we tried that, but the hotel rents out its outside area to events that blast loud music towards the hotel rooms from massive speakers until about 1am. Just absolutely bizarre. When you mention any of this to reception, you are scowled at, laughed at, at one point the man on reception told me ‘it’s not us that’s the problem, it’s the other guests!’ and I was dismissed. The pool area is lovely and not too packed. Rooms are small, dated and noisy but the view is amazing from the weird balcony. Proximity to the train station is great if you want to travel around, which we enjoyed doing."

"Friendly staff, helpful. Clean. Not the modern of hotels. Pool, very good. I went 1/2 board and breakfast and dinner lovely. Convenient to the local train station taking you to Naples, Sorrento or Vico Equence. Air in room, worked perfectly. I've seen some reviews here and all I say is make your own mind up. For me, it was great."