Chervo Golf Hotel Spa & Resort San Vigilio

"We’ve been coming here for nearly 10 years. On arrival we noticed much more checking at the gatehouse than in previous years, wanting to know who we were and our stay etc. we thought nothing of it. We had our car broken into causing several hundred pounds of damage. Was parked in hotel car park. Was later told by two staff that they have this happen regularly as thieves have multiple access points and smash and grab and disappear. The receptionist was actually helpful in arranging a body shop to help tape up the windows, but when asked for police he just said we’d need to go to Desenzano! In what? My car with no windows? No contact from manager, no asking us we are ok, just nothing. Almost like they’re used to. And days later not a single communication from the hotel to even ask how we were doing given we were having to drive back to the Uk. Really bad and there’s clearly a security issue here. Do not think we could ever go back here. Btw - clubhouse now really expensive and the service has gone quite significantly downhill and one of the guys at the golf course needs some education on basic manners. Sorry, poor."

"Very helpful and professional staff (all) at reception - makes a big difference. Special thanks to Lorenzo (bar) for looking after me. Indoor pool and steam and sauna certainly adds to just an outdoor pool. As the Hotel is remote, Reception tried to order a local Taxi but never got a reply (the transfer courier was quite expensive). But the Hotel does rents bicycles and E-Bikes (day rates 35/90es)."

"I had a wonderful stay at this hotel! The cleanliness of the rooms and common areas was exceptional — everything was spotless, which made for a very comfortable and relaxing experience. The breakfast offered a great variety of fresh and delicious options, perfect for starting the day. The hotel's location is another big plus; it's just a short drive to the beautiful city of Sirmione and Lake Garda making it easy to explore all the sights and attractions. The staff was friendly and attentive, ensuring that my stay was enjoyable from start to finish."