"My husband and I stayed at the hotel in August 2025. Our overall experience was good.
The hotel is in an amazing location, right on the main strip in Bellagio, opposite the lake. If you come out of the hotel and turn left, you are a 5 minute walk away from the ferry terminal, which takes you to Varenna and Menaggio, and to the right, walk straight (past the famous street) and in 10 minutes you'll arrive at the ferry terminal which takes you to Como.
Tip: Purchase your ferry tickets early. The kiosk opens at 7.30 am. Otherwise, you will be standing in the gigantic queues throughout the day to purchase your tickets. We bought a €15 day pass for unlimited trips to Varenna and Menaggio. I'm not sure about the cost of the Como tickets as we weren't able to go. You can also travel to Como and other places by bus, which stops across the street from the Varenna & Menaggio ferry terminal. You can pay when you get into the bus.
The hotel has a beautiful grand entrance, seating area, and staircase. The hallways are nicely decorated and bright. Lots of plants and mirrors on the landings, the staff on reception were always friendly and helpful. The rooms were basic but clean. We had a room on the second floor with a side view of the lake, which was nice. The room had a TV, wardrobe, and some storage. The bed was two singles pushed together, not the most comfortable or biggest, but did suffice. The bathroom was compact, and the shower was quite small but had lots of hot water. It can be slippery, so be careful. There were plenty of towels and rooms cleaned daily. The room key is attached to a really heavy brass holder, and it also has a different key to activate the electricity when in the room. As we didn't want to carry the heavy brass holder, we removed the main door key off the ring and left it in the room, other guests just left their key with reception before they went out.
There was a small pool with sunbeds in a nice garden area on the first floor, the views were amazing from there. It wasn't busy at all.
Breakfast was in the restaurant off the main reception and consisted of boiled and scrambled eggs, beans, bacon, cereals, croissants, breads, ham, and cheese There was also fruit. yoghurt and different cakes, along with a hot / cold drinks machine. The food was always hot, and the scrambled egg was tasty. The hotel chocolate was very nice.
The hotel restaurant is directly opposite, across the road, which sells galato, pizza and sandwiches for lunch and then main meals in the evening, again staff in all of the restaurants were always helpful and friendly.
Tip: In Bellagio, many of the main restaurants open for lunch between 12pm - 3pm and then don't open and/or start serving evening meals before 7pm. You can find places to buy a takeaway pizzas or pannini. We found a restaurant that served food at 6.30pm, but it was only open on certain days of the week and was extremely busy, with people queuing outside waiting for a table. Everything we ate was always good quality and tasty.
There was free wifi everywhere in the hotel, and it worked really well whereveryou were. There is also a tourist tax to pay on checkout, which is €3 pppn.
Overall, we enjoyed our stay at the hotel and would recommend this hotel when staying in Bellagio. "
