"Visited to celebrate a special birthday with pleasant and helpful “Sand” team throughout the visit. Thanks for the note and gift in the bedroom on arrival. Considerate. Bathroom: good quality towels including flannels, which replaced daily. Bathroom door slides over and was heavy and didn’t close completely and felt hard, perhaps sharp on fingers. One hook in bathroom for towel. High standard of daily housekeeping - thank you. Room: always warm and opened the window for a breeze. Perhaps have a firmer pillow available in the open wardrobe area? And chilled house water in the fridge? Excellent shower and Milton Brown toiletries which were excellent. Little noise except music on the Friday night. Breakfast: no hot food throughout the visit however, despite being disappointed on the first morning, this was temporary, as the selection of goodies on offer was brilliant. Included proper Skyr with fruits and selection of other toppings. Highly recommend including the coconut. Lots of fruit juices and smoothies. Really enjoyed the Gravadlax with Scandi cream cheese and superb selection of fresh breads. Enjoyed tasting Icelandic whipped butter and there were omega fish shots available too. I’d recommend Sand offering a coffee package at additional cost when booking, for machine-made flat whites or espressos. Happy Hour: selection - perhaps extend what on offer particularity the wines, and certainly recommend introducing snacks such as nuts or pretzels. However enjoyed pre-dinner drinks at Happy Hour before heading off for restaurant recommendations. Extremely helpful with bus information back to airport and hot croissants and coffee when leaving super early for airport return. Good lounge downstairs in reception area. Bought an item from the hotel selection of gifts on sale, but didn’t have any tissue or proper packaging, which they were apologetic about. Few tweaks to enhance but overall, happy with hotel selection for the location, friendliness and breakfast. I’d recommend Sand."
