Austria Trend Hotel Ananas

"Air conditioning didn’t work- 24 degrees in the room with the window open. Reported the issue and staff member came up and confirmed it wasn’t working and an engineer would fix it the next day- they didn’t so reported it again- same reply and next day it still wasn’t fixed. I also reported that I had no plug in the sink and that didn’t get fixed either. On top of this I had a huge crane outside my window that started early in the morning and that coupled with overlooking the train station meant that the noise was unbearable. Before coming to the hotel I had stayed in a 2 star pension and it was far superior in all aspects. There is no gluten free cereal at all although bread and rolls are available if you ask, as is lactose free milk. I don’t understand why the milk can’t just be out beside the tea and coffee machine as sometimes I had to wait ages to find someone to get it. The staff are friendly and generally helpful."

"I stayed at Austia Trend Hotel Ananas for two nights in a room booked for three adults. Unfortunately, the room was extremely small, with a low ceiling that made it feel cramped and uncomfortable. The room service was also disappointing—the cleaning was not done thoroughly. Additionally, the staff were not particularly polite or attentive, and at times, spoke rather rudely. Bad memories. On the positive side, the hotel has a convenient location, close to the metro and have nearby restaurants."

"VERY NEAT HOTEL, VERY FRIENDLY STAFF ALL DAY LONG. COULD HAVE MORE CHOICES FOR BREAKFAST. LIKE EGGS, HAD ONLY SCRABBLED EGGS AND SCRABBLED EGGS WITH HAM. NO SOFT BOILED EGGS, NO HARD BOILED EGGS. THE MACHINE FOR HOT CHOCOLATE MADE REALLY GREAT HOT DRINK. THE FRUITS AT BREAKFAST WERE UNBELIEVABLE, ESPECIALLY THE APPLES."