Palm Wings Ephesus Beach Resort

"The positives are the facilities are lovely and the waterpark was a real treat. Hotel is clean and has all basic needs covered for the stay.However our experience wasn’t what we would expect from an all inclusive resort, which we think was largely down to the time of year with the hotel closing for the season the day after we left. As a family of 5 we were placed in two different rooms on different floors which wasn’t ideal as we then spent the first evening dividing up the suitcase so we could live separately for the week. We were informed the hotel was full which wasn’t ideal clearly not the case and rooms or floors were closed off to close the hotel down for the season. The food wasn’t great and as a family we do have a diverse palate but found the food to be variants of low cost options, breaded chicken fillets, chips, stews and grilled fish just repeated each day. The restaurants were closed and the hotel only offered a set mixed menu in one of the restaurants which we attended. The food really wasn’t great there either with the rib eye steak being so tough non of the family finished the meal. I had thought food wasn’t due to timing but the steak and ala carte confirmed it was also quality. We were genuinely quite disappointed with the food choice on offer and this could purely be down to timing of the season which is disappointing as nothing was captured on this when booking. The lunch area was better and the waffles and ice cream were enjoyed. The staff were friendly and all else was enjoyable with drinks okay. Given the star rating I would have expected far better food and drink quality. Would definitely try Turkey again just not this hotel."

"We stayed in the family suites as a family 5 with a 9 month, 10 and 13 year old. The hotel is beautiful, the staff are so friendly and will do anything to make your stay as comfortable as possible and you can see how hard they work. The food was lovely, there is always something for everyone including the 9 month old. We loved the pool bar for lunch as it was a nice ,relaxed location. The coffee bar is also great, I loved my morning late which was always served with a smile. The pools are great, no issues getting a lounger at any time. The lifeguards were friendly and always made an effort to chat with my son. There is daytime activities which you could join in with if you choose to but my big two were happy to chill and hit the slides. Inflatables are allowed in the pools by the way so bring along if you have them, as the ones in the shop are a touch expensive. One thing to say, the pools were freezing in October but with some hot sunshine you do warm through eventually! Currency wise, euros excepted in the shop and amusements. I highly recommend the photography sessions, discounts if purchased with cash. The sunset photos are beautiful and we captured some treasured memories of a lovely holiday. Rooms are spacious and adequate, beds are comfy and the sunset views from the large balcony are spectacular. One thing to mention is the lack of bath, we had a baby with us who has baths normally so this was a challenge but not a massive issue just a heads up! Mosquitoes- awful. From the moment you walk out you are lunch. Make sure you are well sprayed at all times. We did still get eaten alive and there are wasps around the outside food areas but would I say this ruined the holiday, no but if one of us had been poorly as a result of the bites, I.e cellulitis- then it could have made it difficult. Having been to Menorca in August in a supposedly 5* hotel and our baby being so poorly with hand foot and mouth our expectations weren’t high but this hotel and holiday did hit the spot in every way. I highly recommend a visit as you won’t be disappointed. Thank you to the hotel and staff for such a lovely holiday."

"The resort is just perfect. Neat with everything you need for a perfect stay. The guest relation, Mr.Yashar, was so helpful and kind and we do appreciate what he did for us. Just be careful about the mosquito bites. There are awful mosquitos there and you need to take necessary medication. If I want to visit Kusadasi again, I would definitely choose this resort again."