"We stayed at FH55 Hotel Villa Fiesole from 30 September to 4 October 2025 as a group of six adults and one seven-month-old baby. From the moment we arrived after our transfer from Rimini, we were greeted by the spectacular Francesca, who immediately set the tone for a wonderful stay. She handled our check-in across three rooms with ease, ensured our baggage was delivered, and invited us to relax on the patio overlooking Florence with cocktails and snacks before we explored Fiesole for dinner. Every return to the hotel was met with a warm welcome that made us feel completely at home.
Our rooms were spacious, clean, well furnished, and very comfortable. Each room came with soft robes and slippers, a thoughtful touch that made our stay even more relaxing. The housekeeping team was impressively prompt. By the time we returned from breakfast each morning, our rooms had already been serviced and refreshed. One of our rooms had a minor issue with the shower that could not be fully repaired until the final day. While we were able to work around it by using the other two rooms, Francesca kindly credited the couple in that room for one night without us even asking. That gesture spoke volumes about the care and service provided here.
Breakfast each day was a treat. The staff seated us on the outdoor patio, where we enjoyed a great variety of food in a relaxed setting. The breakfast crew, front desk team, and housekeepers greeted us each morning with friendly smiles and warm conversation. This daily hospitality added a personal and welcoming feel that we truly appreciated.
One afternoon we took advantage of the beautiful warm pool, set in a peaceful, scenic area that overlooks the hills and Florence beyond. The pool area felt private and serene, perfect for a quiet break during busy travel days. One evening, we ordered room service and enjoyed a relaxed dinner in our rooms, which was both convenient and delicious.
A highlight of our stay was a private winery and olive producer tour arranged by Francesca. The drive in a vintage Land Rover through the beautiful countryside, combined with the scenery, wine tasting, and olive oil selections, created an unforgettable experience. Another example of the staff’s care was their help in navigating regional and national transportation strikes that occurred during our visit. Thanks to their guidance and quick assistance, we were able to keep our ambitious travel plans on track.
FH55 Hotel Villa Fiesole is not just a beautiful hillside retreat with incredible views of Florence. It is a place where the staff goes above and beyond to ensure guests feel welcomed and cared for. Francesca and her team turned what could have been an ordinary stay into a memorable and enjoyable experience. We look forward to returning on our next visit to Tuscany.
Rating: 5/5
If you are looking for a stay near Florence that combines comfort, hospitality, and a sense of personal care, this hotel is an excellent choice."