"Room:
The room felt cold and impersonal, with no decoration, no pictures, and a clear lack of attention to detail. It was poorly maintained and completely lacked charm. In the bathroom, we noticed black spots that resembled mold – definitely not a pleasant sight. Furthermore, we did never receive pool towels.
Terrace:
The terrace was in poor condition. Everything felt outdated and neglected, with no sense of style or atmosphere. There was no view at all – just a blank wall directly in front of us when lying on our sun lounger on our terrace. So this actually could be anywhere and gives you no Santorini vibes. There is also no privacy on the private terrace: for example, guests from the upper suites sit on the edge of the pool right above the Love Suite terrace, as they themselves have no seating or lounging area by the pool. Additionally, the cleaning staff’s supply room opens onto the Love Suite terrace, and the cleaner frequently walks across the terrace.
Breakfast:
Breakfast was disappointing. Unless you eat omelets, the offering is extremely limited: one slice of bread, a tiny piece of cake, a glass of orange juice, some watermelon, and filter coffee or tea. Despite being three guests, we only received breakfast portions and plates/cutlery for two the first day. On top of that, the table was far too small to accommodate more than two people comfortably. But the Love Suite should be able to accommodate up to 4 people.
Pool:
The pool was a highlight – spacious, clean and offering a beautiful view. But then came the next issue: it’s not possible to relax by the pool on a sun lounger, as the four loungers and two umbrellas belong actually to the two suites next to the pool and they therefore occupy or reserve the sun loungers day and night. So, if you relax on their loungers by the pool (the hours between check-out and check-in of others), you get scolded from the new guests.
Property/Overall Condition:
The entire property feels outdated and poorly maintained. With some investment, new paint, new furniture and care, it could have potential, but in its current state, it falls far short of expectations and Love Suite is significantly overpriced.
What we had anticipated as the highlight of our trip (also due to its prize) unfortunately turned out to be the lowlight.
To conclude, it didn’t meet our expectations at all, and the price doesn’t match the quality."
