Domes Aulus Elounda Curio Collection by Hilton

"I traveled with my friend for a week of relaxation & good food , we left feeling the hotel fell well below the expected 5* standard especially for what we paid for it, I travel 4/5 times a year & stay in nice hotels. Let’s start with the positive The Views are beautiful, the room was nice & virtually all the staff were lovely. Especially Vallantina on reception who listened to our moans and tried her best to help, the lovely Alex behind the bar, mary in the specialty area who made great cocktails & the lovely guy who made the drinks on the beach. Now the not so good the food we didn’t have one hot meal in the buffet everything was lukewarm at best (unless we were lucky enough to catch them topping up one of the items) I mentioned to the lady who is in charge of the buffet who was very dismissive of me. I have not been to a hotel that does not have someone cooking omelettes in the morning & have a toaster that doesn’t take 10 mins to do a slice of toast On the web site it says gourmet food well we never found it. We were holding out more hope for the specifically dining , pasta, pizza or giros in one & Asian well that was even more comical but at least it was hot in both specialty venues Most evenings only one bar man serving the whole bar area, I can not believe no waiter service in a five star hotel, having to stand in line for a drink absolutely awful there were So many people were complaining about the same issues but no sign of the reviews on here. If you are expecting hot food good service avoid this hotel all costs.and spend your hard earned money elsewhere. Hilton we are very disappointed."

"We have just returned from a lovely holiday. This hotel has the most amazing scenery I think I have ever seen. Unfortunately the bar is very much indoors, with no views but the main restaurant has views all round, with seating indoors and out. There are sun-beds around the pool and on the beach but there is no room on the beach for just a towel. The beach is quite small and the sea comes right up to the wall in the area, apart from on the private beach. The setting is on an extremely steep hlll, probably not suitable for older people. They do have buggies but I think there’s a bit of waiting around for them and having to get reception involved. We just had a room with a sea view but it turns out there are many options, including suites with a pool and their own a la carte restaurant. I think, as we were at the end of the season, there was a few mouldy bits in the shower and it generally needed a cleanup. The water wasn’t always hot either. Hence my 4 star rating. The resort is a long way from town. About 3km and about 4km to the village of Plaka in the other direction, where you can get boats to Spinalonga, a former leper colony. We had a wonderful time here. The staff are very friendly but be prepared for a welcoming meeting, instead of just checking in. We found this a step too far!"

"Designed like a five star hotel, runs with real two star energy. - Restaurants: Great options, too bad you can't get a reservation to any of them. Frustrating since most of the tables are empty. - Spa: No towels in the shower area, all lockers locked so guests can't use them, and the only hot tub on the property was unheated. - Beach Towels: hotel treats these as a precious commodity. Don't look for extras by the pool or the beach. - Cool Living: Great views from 300 ft up the hillside. Would almost be nice if you could actually get a reservation at the Cool Living restaurant. - Coffee: Like coffee in the morning? Enjoy the finest automatic espresso machines like you're at a Super 8; until the bar opens up at 10 am."