Ikos Dassia

"We have just returned from another amazing stay at Ikos Dassia. We just wanted to mention some special individuals who went above and beyond to make our stay so wonderful: Pantelis Mokkas - We met Pantelis last year in Kerkaya, still our favourite Dassia restaurant. He is a credit to you. He went above and beyond through out our stay to make things perfect. He remembered we loved lamb and also created the most amazing deserts and pancakes for our daughter who was enjoying her first Ikos experience. This guy deserves real recognition and is a credit to your brand. Zoe assistant manager Kerkyra - we were so pleased to see that she had been promoted. She is a great girl. We can’t wait to see her again in kissamos next year. Christina Souplinos - she was so helpful arranging all our meals and then again on the concierge. Kira – This young lady is outstanding in her field. She went out of her way to make sure we were happy with our room, and our general stay. Her smile lights up any room and again another credit to you and the hotel. She will missed at Dassia but we will certainly visit her again at Odisua where I know she will shine brightly at next. In the Ouzo restaurant Eugenia is a wonderful lady who had the wine ready on Syed and Claude - around the sky pool every day they smiled and were so helpful. Again nothing was too much and they looked after us so well. Daiana– around the sky pool was lovejg. My husband loved how she remembered his 11 beer every day!! Jacqueline - duty manager - she checked in on us regularly. What a lovely lady she is and so as always on hand if we needed anything. Vladimiros iseris - we have known him now for 5 years and we are pleased to see him doing so well within in the brand. We didn’t get to see to much of him this year but he was always around making sure we were ok. Argino - Again always popped up to see how we were. So friendly and helpful. To finish off a special little mention to Dora Bit in Odisia. We stayed at Odisia 2 years and we always pop back and see her. She is fantastic and arranged some beautiful flowers for us to say thank you for out customer. We were so shocked at this kind gesture and just a wonderful surprise to come in to. You have some fantastic staff members who really do deserve so much praise. We can’t wait ti return this hotel is so special to us!"

"We had a lovely family holiday overall, but our experience felt lacking in several key areas. Positives • There was a great choice of pools and restaurants. • The kids’ club team were absolutely wonderful — all the children adored them. • As deluxe guests, having Taittinger available was a real treat. • Poolside service was excellent and the drinks were high quality. • The Pilates sessions, water sports, and sports facilities were all fantastic. • The spa was beautiful, and the massage I had was truly amazing. Negatives • The biggest disappointment was that it felt as though the hotel was shutting down around us. We understood the season was ending, but we were repeatedly told that things were “running out” or “out of stock” — everything from wines we enjoyed to basic options like chocolate ice cream. The reduced breakfast service on our final day, without any explanation, was especially frustrating. If less service is being offered, prices should reflect that. • Room service was extremely poor. I was unwell one evening and ordered food, which arrived after two hours and was almost inedible. • We tried to book a last-minute table for four adults when our parents offered to babysit, yet not a single restaurant had availability. • Service in the lobby bars was consistently slow. On several occasions we had to leave for dinner before our drinks arrived, often waiting up to 20 minutes. Over all we had a good experience but really disappointing to feel like you’re being ushered out"

"This was our third visit this year and our 15th IKOS Holiday. It only gets better and better. Massive thanks to all the staff who make us keep coming back. All the staff work extremely hard to make things run smoothly and the feeling that they really care about the guest experience is invaluable. Katerina ( the hotel manager) really made our stay extra special and especially on my birthday. THANK YOU, 😍 Alexandros, Mario and Christi in the Sky Lobby bar were amazing again, thank you Mario for being our personal photographer! And Margareta during the day - is a wonderful lady. Pinelopi and Fotini running the Sky adults/pool bar you were both very busy but always made time for us and thank you for the cocktails. Nena in Provence - thank you for all you dedication and hard work and especially the cake on my birthday. 😍 The grill house staff George, Tasos and Beatriz thank you for the beautiful wine selections along with the best steaks ever. Pantells, Zoe and Elpida what a fantastic job you do in Kerkyra is is such a beautiful place to spend a long leisurely lunch. Rezarta and Alex and all the staff there thank you all so much. George,George,George and Stella in Anya, Kerkyra and Enocota thank you for looking after us so well. We are going to introduce you to our own George next year ( as we now have a grandson called George - it’s a popular name not only in Greece!) It was lovely seeing Argiro again, we wish you well in your new adventures and hopefully will see you one day soon. It was great to come back to see all the wonderful staff and I hope I haven’t missed anyone out but all the staff are amazing. See you next year and have a wonderful rest. Xxxxx😊"