Campanile Marne La Vallee - Torcy

"Awful hotel, mostly because of the staff and their lack of care. The room wasn't particularly clean to start with (floor especially) and then wasn't cleaned in three days and when you asked for clean towels it was met with disdain. When I asked the cleaning staff to service the room, the answer was a flat no. It was really clear from the beginning that this hotel was trying to cut costs and corners. Staff are frankly just lazy and rude, especially the woman on the food counter at breakfast who is abrupt and really shouldn't be working in a people facing role. We booked through Gold Crest, who obviously made a lot of profit on our booking and what we paid, so make sure you request not to stay here as we paid £1200 for 3 nights here, the coach and ferry and a two day ticket to Disney, which now seems through the nose considering the accommodation. It's a hostel at best, not even that in some respects."

"Nothing essential worked right in the first room given, including sockets, shower and tv, we moved at 10:30pm then at 11:30pm after all day travelling we attempted to turn off the lights. I then had to put up with having a main light that never switched off, lack of sleep, headaches but it was too late to move again and we were all unpacked I then discovered the outside door wouldn’t lock from the inside too, so felt unsafe. The switch in the porch that was supposed to operate the main light turned on the bedside light!. It wasn’t serviced at all in 3 days and the floor was dirty in the second room. General rudeness in the hotel, felt like a criminal for raising issues. I could not recommend this hotel less. Stay elsewhere."

"Feeling at Home at Campanile Torcy. Al the staff are so nice and friendly. Cozy rooms and Fancy bar. Good for families, close to Disneyland Park"