Radisson Blu Lyon

"Typical Radisson Blu experience - lovely staff, nice, clean rooms. Round tower reminded me a little of the Radisson Blu in Berlin tho not quite in the same class! However, there were no instructions on how to walk to the hotel from the train station (Lyon - Part Dieu) and instead of taking 5 minutes through the shopping centre (open until about 11pm I believe) we walked for 20 minutes around the outside on dark streets with lots of road works - not nice at all. Staff comment: "ah, yes, you followed google maps" with a shrug - not very useful."

"We only stayed for 1 night to explore Lyon. Love the city, but the hotel...I would stay somewhere else when I go back to Lyon. I used credit card points to book a room. Location Wise (4/5): Walking distance to the train station, mall, the food hall, and walkable to city center. Docking off a point as you will need to go downstairs to get to the hotel, unless you take tram. Service Wise (3/5): Is it the french attitude, I dont know but when I told reception again the issues in our room they just shook it off and said we are only staying for a day. Customer service could be better, staff seemed limited. Room Wise (2/5): If you have played Silent Hill, this room felt so off. We purchased for early check-in since we arrived early, however the room was not in the right condition. We were in room 3303: 1) The TV remote did not work, and there was no manual way to turn on the TV from the monitor 2) The bathroom lights kept flickering. I called for maintenance for them to fix it when we were out exploring, but nothing happened. 3) Something was wrong with the sliding bathroom door (if you pushed on it you can see someone if they used the toilet). The problem was that the door was way to high from the bottom piece to hold the door...poor quality control. I called for maintenance but this wasn't fixed when we got back at night. I wish I could upload a video here so everyone could see! 4) The bathroom knob was missing. I mentioned that to front desk and showed them the Pic, but they said that's how you open the door. I can look through that hole and could see everything in the bathroom. I looked at pics online and there was a silver knob in that area. 5) The room does not have a refrigerator, if you have cheese/medicine/food requiring refrigeration you need to bring it to reception so they can store it for you."

"We loved the location of this hotel. We could walk to almost the whole inner city attractions. Also, there is a very good mall right next to the hotel with good shopping and eating options. The river is only 1000 meters away. Perfect for a fantastic morning run and also access to the old town and nice restaurant and shopping district. "