Hotel Sol Aurora for Plava Laguna

"Good:sea is very close to the hotel Bad: everything else. the staff is terrible. especially the pepi club staff, which was the reason why we chose this hotel. when we left, i forgot some jewelry in the room. we called them for 3 days before they managed to "ask" the cleaners if they found anything. of course nothing was found. i'm not even surprised. i'll never go back"

"As usual, I had a good read of a lot of negative reviews before we booked and ignored most of them . Hotel is a bit old fashioned in places but it’s kept so clean you don’t mind. People complain about no sun beds but I’m writing this pool side in 30 degree heat and there are plenty of free beds if you get out of bed before 10! Staff at front desk are as friendly as any I’ve met and if you actually take time to engage with some of the others it’s the same. Food, yes it’s busy at peak hours but if you don’t like it busy, eat outside these times. Some have commented the food is the same but you get a good choice all day. My only negative comment would be the aircon in the bedroom wasn’t good and I couldn’t sleep but would just have a long nap poolside. So if you come here and look for negatives you’ll find them but as I’m here on holiday I thoroughly enjoyed the positives."

"Nice hotel ( old but nice ), with own garden, beautiful see, pool, bikes......Hotel is old and would need a renovation, but it is clean incl. hotel rooms. There is nobody cleaning the garden ( full bins the whole day ), nobody cleans sun beds and umbrellas....Restaurant is huge - meal is not very good - quite a good choice of everything, but cooked in very bad way ( all the meat - even a tuna fish - is very tough and dried....), the restaurant staff is very unpleasant ( there was just one older man - do not remember the name - that was very nice and a lady called Elena - she was the only one who was able to make a good coffee at the lobby bar ), the rest of the fb staff ignores you, never smiles and starts cleaning and closing part of the buffet 40 min before the end of dinner.... the reception staff and housekeeping is very nice and kind."