Suum Bodrum Hotel & Beach

"The management’s attitude was extremely unprofessional and far from solution-oriented. The restroom was not clean, and we only asked for assistance regarding that issue. However, we were even accused of being dishonest."

"We arrived home yesterday near of end of the season September 2025. As most travellers have said this hotel is beautiful and relaxing. The food was lovely but not enough variety for us. There is no buffet and meals you select from a QR code on your table, your evening meal is an al a carte menu. The snack bar is amazing. However the only downside due to translation a few times we needed to ask where our order was, but this wasn't a big issue for us. The staff and management are excellent and nothing is too much trouble. We extended our room on our last day yesterday which was a great help as the weather was rainy and very windy and late departure. A note for the manager we did find the hotel quite isolating and nothing really to do. Obviously, yes we could get a taxi but if there was a shop/chemist nearer this would be amazing. We want to thank the staff and managers so much for making us so welcome."

"Service was so slow, we ended up abandoning the meal on several occasions. Orders were routinely forgotten, and basic amenities like an iron were not available - you had to pay for a full laundry service instead. The food was a low point. Breakfast and lunch featured stale bread and limited items that had clearly been sitting out for hours. We in fact ended up skipping breakfast for half the trip. Dinners were somehow worse: rigid “theme” nights with no alternatives. One evening was Mexican - if you didn’t want tacos, you simply didn’t eat. No flexibility. To make matters worse, meals were wheeled out on a plastic trolley with a bin attached. Staff scraped leftovers into it right beside your table, filling the air with a lovely aroma while you tried to eat the restricted range of items. The room was passable but lacked essentials. And once you’re inside the gates, you’re trapped. No decent nearby restaurants or cafés. We tried to escape for dinner and found nothing good walkable. Admittedly, that’s on me for not researching harder. Suum Bodrum fell short on every front - service, food, amenities, and location. I’d strongly recommend looking elsewhere. We left frustrated, hungry, and thoroughly disappointed."