J'Adore Deluxe Hotel and Spa

"Staff hardly spoke any English. Although they were helpful,Was difficult to communicate with them.This hotel caters mostly for Russians and Germans. Biggest disappointment was the restaurant. Food was mainly cold,Breakfast, Lunch and Dinner. On many occasions, the Hot Plates were not switched on"

"Came back from this hotel on 21..10.2025. I will not return to this hotel definitely. Some details make you feel bad. Such as cleaning, food, not praising sun loungers even on the beach. Italian al carte restaurant food just terrible."

"Unfortunately, this hotel does not live up to its 5-star rating. Yes, the trip was already paid for, so there was nothing to do but try to enjoy it — however, the overall impression was quite disappointing. The only truly positive aspect was the staff. When I faced some issues, Aziza from Guest Relations was incredibly helpful — it’s clear she’s an experienced professional, and her excellent English made communication so much easier. I would also like to mention the Asian girl at reception — always polite, patient, and ready to assist. It’s a real loss for the hotel that, as I understood, they won’t be here next season. As for the reception manager, unfortunately, there’s no other way to put it — she was rude. Absolutely no sense of hospitality or respect toward guests. The food was another disappointment — limited options, often just lukewarm rather than hot. The hotel itself feels old and in need of renovation. I also witnessed a very unpleasant scene where the restaurant manager was yelling at Asian staff members. It was uncomfortable to watch. In today’s world, there should be mutual respect regardless of position or nationality. On the beach, the animation team was great — energetic and engaging. But the kids’ club was a total disaster. What’s advertised online has nothing to do with reality. To those who truly tried to make my stay better — thank you. My vacation was better because of you, and none of my complaints are directed at you personally. However, as for the hotel itself, I simply can’t leave a positive review. Overall, we did our best to make this holiday enjoyable, but it’s definitely the first and last time I’ll be choosing this hotel."