Kameha Grand Zurich Hotel Autograph Collection

"We stayed in the Kameha Grand Zurich for a long weekend to celebrate my birthday. It was close to the city however we decided to stay outside so we were able to see not the city centre. Occasionally we are out in the evening we take a taxi and during the day tome we jump tram and enjoy using the public transport. The facilities were good and the room was well-equipped and modern. The team was accommodating and the receptionist (young fella) on 15 Sept was so kind to let us have a late check out, which means a lot. The chef always made me a nice omelette in the morning."

"This was my stay at an Autograph Collection property and I was very impressed. First of all, from Zurich Airport, this is an easy journey of about 15 minutes tram (#10 or #12) to the hotel stop. Then maybe a 3 minute walk to the hotel. This tram line also went to downtown Zurich and the main train station. That is about 25 min (because of frequent stops.) I would absolutely stay here on my next stay because the quality and price of this hotel far exceeded being in the city center and paying triple the hotel price. Special recognition goes to the friendly and professional front desk representative - Mitja - who on multiple times used my name, recognized my elite status (several times), gladly answered questions and chatted while he checked me in. I was upgraded to the Workout Suite. There are multiple variations on suites, such as the James Bond Suite, the Space Suite, etc. My room had a treadmill, weights, a running track-marked floor and stretching wall. The room and bathroom were HUGE - occupying a corner with windows down the full sides of two walls. There were several Swiss inspired furnishings - like the bank vault style handle pulls and the desk lamp. My room had a separate shower and giant bathtub (featuring a chandelier over the tub.). The temp controls worked well and were easy to understand. The bed was very comfortable and in European style, offered separate duvets for each side of the bed. The duvets were just the right weight that I didn't wake up hot or cold. Even at max brightness, I could have used more room lighting - especially when packing up my suitcase. I thought the light switches were a tad hard to find and control when entering a dark room or turning them on in the middle of the night. I had the breakfast buffet in the morning and found plenty of offerings I liked. There were customizable omelets and the pastries were all incredibly fresh. I look forward to my next visit!"

"First off, this doesn’t look like a Marriott property and that too autograph collection. Hotel housekeeping is 0/10, they left rooms dirty on each day of our stay. Zero courtesy, never picked up trash or even care to take off towels on floor. Rooms are very small, amenities are sub standard, food at restaurant was bland and expensive. I would not recommend this hotel to anyone. This is not the type of hospitality you get at Marriott hotels. Unwelcoming staff and rooms both were a showstopper."