Arona Gran Hotel

"We had a very enjoyable ten day stay at the Arona Gran in February 2026. Our room was on the first floor (Room 167) which was on the same level as reception. This was so convenient as it meant we never needed to use a lift and it was so quick to pop back to the room from the pool when we needed to. Check in on arrival was really fast but I had already downloaded the Spring Hotels app and checked in online beforehand. The room was spacious and clean and had a beautiful view of the pools and the sea. Bathrobes and slippers were provided and good towels, toiletries, magnifying mirror and hairdryer. The fridge was big enough for tall bottles and kept our drinks and snacks really cold. We didn't use the safe as there is an additional 3 Euro charge per day. I do think a safe should be included in the cost of a hotel room. The balcony had an awning which, at this time of year, didn't give any shade as the sun was too low, however I'm not complaining about the heat! It was a wonderful temperature, between 23 and 26 degrees every day. Our only complaint about the room was the terrible pillows. They were old, flat, hard and uncomfortable and despite changing them and asking for more, they were all the same. You can order a pillow from a menu for an extra fee but again, surely a decent pillow should be included in the cost of the room. The staff work hard keeping the whole of the hotel and outside areas spotless. It was one of our best holiday poolside experiences - very comfortable sun beds, no loud music and no smoking allowed (except in designated areas away from others). This made such a difference to us, especially as no smoking is allowed anywhere in the hotel except in the 3 designated areas - so no smoking on balconies and polluting other people's rooms and space which has ruined holidays for us in the past. Regarding noise. We had absolutely no noise at all from neighboring rooms however The Roca Blanca Beach Club is right next door and on one day of our holiday they held a big birthday party with a shouting DJ, extremely loud music and lots of screaming, very drunk people. We couldn’t enjoy sitting by the pool or on our balcony that day. The noise level was unacceptable and we were surprised the hotel hadn’t complained. However we did find out that a hotel guest complained directly to the Roca Blanca bar manager and miraculously the sound was turned down immediately. Apparently the speakers had been facing the Arona Gran so they had moved them and turned the music down. This really should have been the job of the hotel manager and not the guests to make the complaint. This bar doesn’t hold these types of parties every day but they do have regular party bookings so it might be worth checking what they’ve got on before you book this hotel if this sort of noise bothers you. There are three pools. A small, very warm one with water jets and jacuzzi, a large heated one and a large unheated one. The aquafit, aqua-yoga and aqua-gym all take place in the large heated pool every day and was great fun. The unheated pool was perfect for the really hot days. There’s also a gym and table tennis. Pool towels are available at the pool and you can have a fresh one every day. There is a beauty spa but we didn’t use it so can’t comment. You can upgrade to UP! which gives you access to the roof top pool but we were more than happy with the main pools. We were half board so had breakfast and dinner at the hotel. The breakfasts were amazing with absolutely everything you would expect, including porridge, cereals, fresh fruit, dried fruits, cheeses, breads and all the usual cooked options. Lovely freshly squeezed orange juice is available as well as cava, lots of types of teas and good coffee from the smaller machines. Avoid the larger machine for the coffee pots, this was watery and didn't taste of anything. The evening meals were equally as good with just far too much to choose from. The salad selection was amazing and we frequently had freshly cooked prawns, fish, steak and lamb. There’s an extensive wine list (the house wine is about 15 Euros) and you have to pay 3 Euros for a large bottle of water. It’s a good idea to take your own water bottle as the hotel provides free filtered water in coolers around the hotel which is a great environmental initiative, but you can’t take this water into the dining room. Directly opposite the main entrance to the hotel is a HyperDino supermarket. The back of the hotel faces onto the promenade and the sea. You can walk along the promenade from the hotel into Los Christianos and Playa de las Americas and if you keep going you’ll reach Costa Adeje. The nice thing about Arona Gran is it’s situated away from all the madness of Playa de las Americas and is right at the far end of Los Christianos, so it’s nice and quiet. Another reason we were bemused they’d opened the beach bar next door - it’s really in the wrong place and can’t get much passing trade. We took a trip to Mount Teide national park and went up in the cable car. We also took the public bus to La Laguna which really is a beautiful place and worth a visit. All in all we were extremely happy with our holiday and would definitely return."

"Our one week holiday at Arona Grand was a great experience. The wide range of delicious food on offer made meal times a pleasure; we were spoilt for choice . The hotel’s restaurant staff also impressed us . Despite the high numbers of guests Esperanza was dealing with, she astonished us by remembering the range of drinks my family prefer with our evening meals. Alexis served us in both the pool side restaurants and then again during the later evening shows, but he never failed to be welcoming and ensured we had the correct drinks, too. The hotels’ pools were lovely, with no problem getting sunbeds in shaded locations . I loved the daily Aqua Fitness sessions, even though I am not usually a fan of exercise . The poolside jacuzzi with massage jets was pure bliss afterwards, too. Another enjoyable surprise was the entertainment on offer in the evenings. I am a huge fan of Queen and Tina Turner, so seeing two decent tribute acts at the hotel during our holiday stay made evenings a genuine pleasure . On a final note, the hotel’s location is perfect. The hotel is at the furthest end of Los Cristianos town, so the promenade next to the hotel is much quieter. There are far less street vendors there trying to sell goods, and a pleasant walk from there gave us access to all the town’s amenities. My only tiny criticism of the hotel is the room’s refillable soap and shower gel bottles. They are a great eco-friendly idea, but bottles need to be checked during every cleaner’s visit, as our almost empty bottles were not automatically refilled when the room was cleaned."

"This is not our first time staying at the Arona Gran will it most definitely not be our last! As former property owners just up the road in Parque Tropical for 20+ years when we sold and decided to come back each year this hotel was our first choice! Yes you may pay a little more but you get what you pay for! The staff, location and food just make this hotel perfect if you’re looking for a chilled out and first class experience. We had (and had previously) a side sea view and this was on purpose as the sun rose and fell on the 2nd floor (room 207 which I had requested again). Check in, breakfast (Esperanza), dinner (Rueben) are delightful. The rooms are comfortable and clean (possibly could do with a bit of an upgrade - sorry guys). Although the ambiance is beautiful I do think the check in is limited to make it look pretty but just does not work. Each time as only 2 full and 2 half desks it took too long although we had completed online check in it didn’t appear to work. Also although we arrived at 3.00pm we were told our room was not ready but c’est la vie an excuse to go over the road neck a couple of beers and come back, although they did message to say it was then ready but the beer was calling!!!!! All the moaning folks just carry on - too many old people, too much choice for food - just get a life! We’re not old (ok maybe a little bit) but the Arona Gran is wonderful. Thank you guys, we’ll be back soon."