Iberostar Waves Las Dalias

"Excellent hotel, food was great and a very clean hotel all the staff are very friendly and helpful our favourite bar is the lobby bar and Sidi was such a nice guy and made our holiday even better. This is our 3rd time here and will definitely be returning again"

"We never return to a hotel - but this is our third time here as a family as 6 plus’s my parents. The food is lovely, the hotel is clean and the best part is the staff. They are so kind helpful and friendly. Our favourite bar is the reception bar and a pre dinner drink with Sidi. We will be back next year!!"

"We stayed at Iberostar waves las dalias for a week in Oct half term. 2 adults and 2 children aged 15 and 11. We arrived early and had to wait until 3pm for our rooms but had full access to all the facilities upon arrival. The reception area was very modern and the staff very nice, we were greeted with glasses of cava which was a nice touch. The hotel also has a very nice and well priced shop. The communal hallways were very dated and definitely could do with an upgrade. Rooms We had interconnecting double rooms on level 2 (ground floor). We didnt book a pool view and the balconies overlooked a very busy and noisy main road but given the hotels central location this was the trade off (although I think a higher floor may have been better and less noisy). Upon arrival in one room the bracket for the shower head was broken and you could only have a shower if you held the shower hose. We reported this to reception and it was fixed the same evening but I am suprised this wasn't addressed by the cleaners and that we needed to report it. In the same room the balcony door handle was very temperamental and gave up after a few days so we reported this and it was fixed the same day. The rooms were comfortable and the cleaners came every day and cleaned the rooms to a great standard but they are dated, the furniture/doors etc look a little battered. One wardrobe was a nightmare to open. Pool areas People get up early to get a sunbed and there is no enforcement of people reserving sunbeds and not using them. However the staff would role out more sunbeds if people couldn't get any. In places the sunbeds were very closely packed together. The main pools are all very deep (1.50m) and unfortunately looked dirty, black mould around the grout of the tiles and murky water. It was a bit off putting Food We mainly ate in the buffet restaurant and found all meals excellent, great variety and well cooked. We mostly went for breakfast, lunch and dinner quite early when the restaurant opened and found it quiet with no queues but one evening we went slightly later and it was very different, queues to get in, no clean tables and massive queues for the grill. We left and went back later for a more relaxed experience. The restaurant is very large and if you time it right its a lovely experience. Drinks Lovely selection, self service lager, cava, cokes at the pool bar, good cocktail options. You can ask for bottles of wine for the room. Location Hotel is in the heart of the resort, lots of shops, restaurants and bars. A short pleasant walk to the beach. Entertainment The staff work hard, day and night to entertain everyone. Some of the shows were better than others but all comparative to previous Canary holidays. Overall we enjoyed the holiday and the weather was beautiful. Would we stay again? Yes but I would ask for rooms on a higher floor."