Fergus Club Europa

"The hotel offered an average holiday experience. The food was good, with plenty of choice, and Sofia at reception was friendly and helpful. We upgraded to a suite, which I’d recommend if staying here, but even the upgraded rooms were dated. The walls and ceilings showed wear, the bathroom door had signs of past water damage, there was a noticeable smell when opening the door, and the TV was very old. Noise from neighboring rooms carried easily, especially from families with children. The Magnus suites are newer and more comfortable. The property has many hills and steps, so it’s not ideal for those with mobility issues. The main pool is shallow and suitable for children, while a small pool further uphill is too short for proper swimming. The hotel has a football pitch and tennis court, which our 14-year-old enjoyed, though floodlights aren’t used after dark due to complaints from nearby residents. During the last two days, Spanish families arrived for Halloween, and everything from food to evening entertainment was clearly tailored to them, leaving foreign tourists somewhat overlooked. Evening entertainment included two low-key acrobatic acts. Paguera itself is lovely, and the beach was a highlight. The hotel offers a free shuttle to town with excellent drivers. Some shops can be pushy, and someone outside the public toilets tried to charge a euro, though it didn’t seem official. Overall, an average holiday. Best suited for those who are mobile and don’t mind a lively atmosphere. Upgrading to the Magnus suites is recommended If you want more comfort."

"We went as a family of two adults (parents) and 3 boys - ages 7, 11 & 14. First off accommodation - we found the hotel to be clean throughout. Our suite was a Magnus suite and was on the lower floor which was convenient, stunning views from our room & easy access to everything. 2 pools on this side. A park down the hill. & then you are also situated close enough to Fergus to access the amazing pool with slides, which my kids loved! & all the games rooms, bars, entertainment etc that are open in the evening for families. The atmosphere here was so friendly and this being the main reason we will be returning. We have families we have stayed in touch with so far & staff. The staff were incredible they all go above and beyond. The bar staff have a miserable night for all inclusive and it can get so busy but they keep going with a smile. Loved them. The food I found really yummy. Such a great selection! Even the kids were happy. And my 7 year olds a fussy one. Entertainment was more for adults because kids played pool, games rooms, football etc with their new found friends. Entertainment I found good 1-2 nights. Not hugely amazing but it's what you make it. The free bar helps lol!! The best thing about this place no doubt is the pool!! The lifeguards are fantastic. They go above and beyond. One is an older man, didn't get his name but he is very on the ball, I saw him jump in every time I went so he could check kids were ok but in a friendly way. I felt my kids were very safe. They brought out swimmingpool games & the life guard that was on the slides Juan was fantastic. We as a family took a shine to him and even left him a gift he was fab and a credit to the hotel. I found security really friendly I always felt we were safe. Possibly our room could have been cleaned more but we were in a few times they came so therefore missed the cleaning that day. But no biggie. Reception staff great and helpful. There's a lady photographer on site she's lovely too. All in all we had the best holiday. We 1000% will be back. & thank you all for giving us the best experiences. Oh and location wise, yes there's a steep hill to shops and the beach but there's a coach that comes regularly the reception have a time table."

"We were on holiday from the 23rd october for 7 nights, was our first family holiday abroad after holidaying in uk . We booked the magnus double which was spotless when we arrived with complimentary wine, chocolate and juice in the mini fridge. The room was cleaned daily and water provided each day. Our location was perfect , right beside the pool and outside bar 🍸 👌, our balcony looked out over the trees so was lovely and peaceful. The barman was very helpful and friendly, was great choice for adults and kids, eg. Cocktail of the day, sangria was delicious, kids juices and slushies. We only ate at the magnus side as the fergus side was quite busy, choices were good but the later you went the colder it was, there is a microwave there though so not really a big issue, The staff in the restaurant were very efficient and friendly. We found the entertainment at night was fine,more for younger kids, our son is 13 and wasn't fussed for it. The area didn't really have enough tables and chairs so if you like the entertainment get there early. There is plenty on during the day for kids , my son loved the darts and pool tournament, the animation team lady was brilliant she had so much time for the kids and made each one feel special. Considering its the end of the year was very admirable. Checking in and out was easy, reception was very helpful and friendly. We booked with Jet 2 and there was a rep in reception at set times. We booked palma aquarium through him. This included coach transfer, would thoroughly recommend it was amazing. There are other trips available but with it being end of the season he advised buying tickets online and getting a taxi. Reception book you taxis no bother and there really quick to come. There is also a shuttle bus into town/beach, it its a nice walk in but a killer coming back if your loaded with bags and its hot 😀. The bus runs 6 days a week and watch out that there's a break in the middle we stood for ages because I hadn't noticed 😀. There's loads of places to visit and things to do. We went a dolphin spotting boat trip that stopped to let u swim in the see, we didn't know it done that so never had swimming stuff so that went down well with our stroppy teenager 😀. I would thoroughly recommend this resort as it has something for everyone and if you prefer it quieter upgrade to magnus side. We ventured round the fun pool once and it was chaos. Our side always had enough sun loungers and tables. Would also recommend jet 2 for booking as the staff were really great at keeping you right , and for an anxious first time traveller was ideal. Thankyou fergus club europa see you next year 😘"