"We stayed at the San Marcial Apartments for one week in appt 208 on 11th Sept 2025. Our friends picked the holiday and we had already read the negative reviews and were anticipating a bit of a rough ride but here is my honest opinion.
You must take the chance and experience these apartments for yourselves, don't let other peoples words cloud your judgement!
We arrived pretty late at about 11.30pm and were checked in by a lovely lady called Sandra, she insisted on taking us to our apartment and explaining the layout to us. The next day we had a problem with the patio doors not locking and also main bathroom light not working, I went to reception and spoke to a different Sandra who sorted out keys for the patio doors and contacted the handy man who immediately fixed the light.. we found all of the staff to be courteous and well mannered.
The apartments are rated 2 star, and yes they are a little basic but they are very spacious, clean and functional, if you need additional's such as clean towels then just ask at reception and they will sort it for you... personally I can't understand people who go on holiday and take images of a cracked tile, wonky doors, bugs etc then complain and give totally negative reviews??? just enjoy your bloody holiday which we certainly did.
I have read additional reviews since returning and can honestly say that there are extensive purpose built ramps on every level throughout the complex to accommodate disabled people with wheelchairs, the pool is cleaned every day first thing, however, there was a problem with certain selfish people leaving their towels on the same sunbeds even throughout the night so that they could claim the loungers all week???? just not necessary as there were plenty there to choose from, and just before we left an additional 20 new beds and brollies were put out. Yes, these apartments are basic, but they are clean and functional, the complex is clean and relaxing, is a bit quiet at night but is a good base for a holiday stay and the staff are "ALL" very friendly and helpful. These apartments are a "work in progress" for the new owners who are doing a good job in trying to upgrade the complex... we had a very positive experience and will certainly be going back in the near future. A big thank you to both Sandra's and the rest of the staff for a pleasant stay, and to those who have winged on... get a life!"