Ficus Apartments

"What more can I say other than we have just returned from our fourth visit in two years, early spring & autumn breaks to this in our opinion great friendly hotel. I often read the reviews on TA & there is one overriding theme that stands out above all “ the fantastic STAFF”!!!!!!!! who go out of their way to make your stay so feel very welcome & will do whatever they can to ensure you enjoy your stay. Looking at the negative points in some peoples reviews I am agreement with some of the comments, however all you need to do is look at the percentage of positive reviews from very happy customers who like us are boomerangers. As someone has mentioned don’t expect 5 star when you are not paying for it. My only advice to people is if your concerned about the sun bed situation then book the premium suites, it really is a beautiful peaceful area with great service. Well done Ficus!!!!! See you in the spring."

"Just returned from our 3rd stay at the Ficus with friends (6). Great hotel, clean friendly and it has all you need. Food is varied and we always found something good to eat. The daily themed menus were good and some of the meat served was the tastiest I’ve eaten in a AI hotel, especially the beef which was really tender. I cannot understand the reviews that say no choice of food and poor quality? We all had 2nd floor rooms in block 2, (3) near to the entertainment room. Whilst you could hear the music, it was not too loud that it was annoying. The only observation with one of our rooms that could be addressed was the very large rubber tree which totally blocked the balcony of one of our rooms. The rooms were spacious and clean, and linen and towels changed regularly. Bed was particularly comfortable. Free safe in the room. Staff are very friendly throughout the hotel and always seemed happy in their work, and would stop for a chat. The entertainment was ok. There were several quizzes and outside entertainment came several times during our stay. The beer and sangria were very good. The sunbed issue is a problem. We sometimes had a walk or played golf/boules in the morning and there were never free sunbeds for us all to sit on when we returned to the pool. Sunbeds were claimed with towels from very early in the morning, and on a lot of occasions were not sat on by anyone until lunchtime. We have all paid the same to use the facilities, and this is unfair. We enjoyed our 2 weeks at the Ficus and have booked the premiere apartments over the road, for March next year. Thank you to the hotel staff for a lovely holiday - see you soon!"

"We’ve just got back from a week at the Ficus apartments. It’s been a lovely holiday. The room was just as pictured, enough space for a couple. we had a top floor, pool view apartment. Bed was comfy, sofa was a little odd to sit on, hard wearing I guess. There was a fridge and kettle, but no tea/ coffee to make your own (we took teabags and coffee from home luckily, Spar down the road for milk) Apartment did have a couple of cups, plates, teaspoons but not cutlery. Would say walls/ floors aren’t greatly insulted when you hear your neighbours below drag their chairs across the floor at 6am. Food choices at meal times didn’t always have the greatest variety, but what there was, was cooked well and tasty. The theme nights were lovely, particularly the Tex- Mex, Asian and Sunday roast. Entertainment was great, plenty of activities during the day and also evening entertainment. Having never been to an adults only resort before we were surprised so many adults joined in. The team were very friendly. Like others have said a big gripe for us was the reserving of sun beds. Every day we walked passed the pool for breakfast and found that by 8.30am 90% of the beds had towels on them! Just a few of the less popular spots were left. We witnessed on a few occasions beds lots were reserved by the time we went to breakfast at 8.30 but nobody then sat on them till after lunch!! Although it says reserving bed isn’t allowed and any unattended towels would be removed. This clearly didn’t happen, unfortunately. In high season, this must be almost impossible to turn up and find a bed. We’d consider staying again, but purely because of the sunbed situation we would think about staying in the premium apartments instead."