Cordial Biarritz Bungalows

"We stayed in a 1 bed superior bungalow which was located around the pool. The terrace area was completely shaded all day because of a tree in the garden. This didn’t bother us too much as there were enough sunbeds to sunbathe around the pool. We found the bungalow to be adequate but the bed in the lounge area was not comfy at all. It was more made for a child, not an adult. The mattress (if you can call it that) was extremely hard and uncomfortable. Other than that, everything was fine. The pool is fantastic here. Big, clean, and quiet. We saw the pool maintenance guy cleaning the pool every morning. It was almost like having the pool to ourselves at some times during the day. It was not busy, crowded or noisy at all. The snack bar, although only open for 3.5 hours a day was very nice. We found the food to be very good. We were self catering so didn’t try the breakfast but I don’t think it looked all that to justify £600 more on the total price of our holiday, which is why we chose self catering. Reception told us it was €13.50 per adult and €6.50 for children if we wanted it but we found a fab bar in the Yumbo serving good breakfasts for €7 instead. The bar was open 12-5 (12-7) at weekends. It was a nice shaded area near the pool. Again, nice chilled atmosphere. Our son loved the fruit smoothies for €4.75. It has mini golf, a children’s play area, and a gym, but we didn’t try any of these. I really cannot fault this place. We were looking for somewhere quiet, chilled and this place is definitely that. If we were to come again, I would book again in a heartbeat."

"Very much an enjoyable stay - with a couple of tweaks it could have been an excellent stay however. Very clean site and well maintained garden area with plenty of sunbeds and a large clean pool. Great location for the beach and super little German bars all around the area. Supermarket a couple of minutes away by foot. Plenty of free parking outside. Bungalows very spacious and clean - we were surprised with how much room we had! Kitchen excellent with full size fridge freezer, toaster, micro, hob, kettle etc. The bungalow we had backed onto a road and there was quite a lot of traffic noise unfortunately, as well as a barking dog from an adjacent house - not much Cordial can do about that I guess but it meant we didn't sit out in the patio area much. The noise was exacerbated as we had to keep the windows open due to the really hot nights - when we arrived we were told we would have to pay a considerable amount extra for use of air con and the room safe - I find this infuriating and penny-pinching. Maid service was good, although you had to hang sign out in morning specifying that you wanted room cleaned - though no big deal. The common areas were lovely and very comfortable. There is an excellent gym available at no additional cost and a decent little snack bar during the day. Now the negatives. Breakfast was terrible. The chef clearly has no respect for his trade and fried eggs were left out for hours and were inedible. They were only changed after complaining. Yoghurt gone when it's gone - not replenished. Scrambled egg was in the lap of the gods - one day super, the next like play dough. Likewise juice etc. not replenished unless asked - given that it was never really busy, this was unacceptable. No reason why they couldn't operate a system where chef cooks eggs and bacon to order. The coffee / hot water machine had a terrible aftertaste and we couldn't use it. The pastries were consistently undercooked to the point of rawness - again no excuse for getting a frozen croissant wrong. Finally, the life guard. For ten days, the life guard plonked herself on a seat in the shade and played with her phone. All sunbathers showed courtesy by not playing music - she sat and consistently disturbed the peace by playing songs, you tube clips etc etc. She allowed kids to run across the concrete and dive into the pool despite signs everywhere saying no running / diving etc. Kids having fun don't annoy me at all but it just summed up her attitude to work. Easiest job in the world - getting paid to sit on a seat all day and play with your phone. Every other place we've stayed, the life guard patrols, cleans debris form pool etc so this was an eye opener. Would we return? yes - but on a no breakfast basis and we'd specify we wanted a room not backing onto a main road. As I said at the start, with better overall management this place could be an absolute star - as it is, it's simply a very good spot for a week's rest in the sun."

"Fantastic complex, really quiet but close to everything, beach and shopping centres and restaurants, could not have asked for more with my teenage Son, we stayed in a one bed bungalow, bed made up for son in living area but plenty of room for everyone. Well presented and very clean inside and out, staff very friendly and helpful. Own private terrace with table chairs and sun beds, and where we were had the sun all afternoon till it went down, Pool great set up, with a lifeguard,saltwater pool and showers are available around the pool. Gorgeous grounds well kept.Tennis courts and mini golf also on site. Bar open for snacks till about 5, but plenty places to eat within walking distance. Would definitely book again."