H10 Ocean Suites

"Sadly, not really a 4 star on my visit. Room in need of repairs, particularly the bathroom, whose shower door was just about hanging off. Nowhere to store/dry towels & shower leaking and making the floor very wet. Breakfast was the most disappointing. Only found a teaspoon on 2 of 7 days, no saucers for cups. Poor selection of food compared with other H10’s . Upstairs bar - not enough staff, so continual queue. Gave up and left the hotel. Perhaps it just having an ‘off week’ when I visited. In July, children’s pool being dug up, so heavy machinery and noise by the ‘quiet’ pool. No room around the other pool, as most had moved there. No apologies or mention from staff. Good point is the location just off the Main Street in Correlejo."

"Arrived as a family (2 x adults + 16yo boy and 15yo girl) for October Half Term. Every member of staff we dealt with was amazing. The layout of the hotel was superb and we had two rooms overlooking the ‘quiet’ pool. This suited us and we were pleasantly surprised to get housekeeping service every day. Boys in one room, girls in another and it worked fine. Each room has twin beds, a fridge, plenty of sockets and an excellent bathroom. The TV had Paramount showing English shows and a BBC news channel too, everything else is foreign. Eurosport is there too so we treated ourselves sometimes to watching snooker with German commentary. We were half board and you get a wrist band with a chip in it which opens your door and allows all drinks and food consumed on site to be charged to the room. Also in the room is a Safety Deposit Box which was 12 euros charged to the room which is well worth it. We went half board as we liked exploring and we exchanged our evening meal for lunch each day so we went out for evening meals in different restaurants around Corralejo every night. Swimming, tennis and an outdoor gym are all easily accessible and the ‘louder’ pool tended to have more younger kids and families so we welcomed being in the quieter side. We still took inflatables into the pool and threw a ball around as long as we didn’t disturb people, this was deemed fine. The pool is cold when you first get in but you soon get used to it!! Levels of cleanliness and attention to details for the rooms and the outside and communal areas is excellent. For the meals, there was a good selection even though we only had breakfast and lunch although we were disappointed by the Gluten Free offer and the knowledge of some catering staff. One waitress told us everything was Gluten Free (it clearly wasn’t), but my wife was provided with gluten free chips upon request each lunch time. If they labelled all the food in regard what was Gluten Free and what wasn’t, it would be much easier!! Excellent location, the water park is a 10 minute walk away and although closing soon for the winter, well worth a visit. The main strip is excellent and the walk down to music square of an evening took about 20 mins at a slow meandering pace. The efforts to celebrate Halloween in the hotel were superb and we were all made to ‘jump’ in the hotel ‘Tunnel of Terror’. We then walked into town and the level of Halloween celebration was amazing. So lucky to have been here for Halloween!! Temperatures ranged from 25-29 all week and the evenings were still about 20 with no need for anything but t-shirt and shorts. An amazing resort, an amzing hotel, for our first holiday abroad as a family, this is going to take some beating!! Well done H10 Ocean Suites, just brush up on your Gluten Free food provision and you would have cracked it."

"Lovely hotel, good quality food, clean, excellent evening entertainment. Plenty of space at the pool. All in all a great experience."