Ohtels La Hacienda

"Food was awful snack bar staff horrible and rude . The best thing about this hotel was gaga children's entertainment he was a great guy .."

"Had a great family holiday. Stayed for 1 week half board. Plenty of choice at breakfast (recommend the omelette station) and evening meal. The beer is very cheep compared to the UK. I recommend buying their water bottles at €3 and they fill them up with ice cold water whenever you want Swimming pool is nice size and the kids pool is good as well. The slides for the older children were okay and still open at the end of October. The place is also kept very clean. It’s a short walk from the beach. If you turn right out of the hotel and keep walking to the very end you get to the water park and more shops. Also there is the bus stop in short walking distance to go to tarragona , cambrills or Salou. You can buy a bus card with 10 trips for about €12 which does the whole family. When you get on the bus you just tap it for the number of tickets required. I would definitely come back to this hotel if I was staying in this area, great customer service, great location and had everything I needed. We also did the paddle board which we enjoyed. Paid extra for this. We didn’t use the indoor pool (extra charge for this ) as we were blessed with great weather. I have included a picture from my balcony which shows how close the slides, big pool and slides are close together as this is not clear on jet2 website. Kids play area and paddle courts are above. Great holiday."

"The reception guy ,I dont know his name was so very helpful with helping me book my tickets for the PortAdventura world and Ferrari Land. I found the catering staff very friendly and helpful, a big thank you to Mercedes always smiling and asking me how I am ,she is an amazing person and a big asset to the hotel and the team. I love old guy who said 'English tea for English lady' , he is so sweet, and all the other members of the team. I choose all inclusive so I dont need to worry about starving ,there was quite a selection of starters ,mains and desserts which was too much for me I dont have a sweet tooth. I stuck with my salads and fruit . I was glad there was halal food available which made my experience great and I thoroughly enjoyed it,I even tried fish. My room was cleaned and was left with fresh towels everyday. The WiFi in the part of the building I stayed kept losing connection which wasn't great and annoying. I enjoyed my stay and would recommend highly."