Hotel Nerja Club

"We arrived on 28th December, in the rain, early afternoon. The front of the hotel is a little disappointing on arrival. There was a queue of people all arriving at reception, our room was the only one ready. The receptionist said “Arh, you have a special room” We’d booked & paid extra via easy jet, for this room. 4th floor (406) at the back of the hotel. It was large, with a good size bathroom, and a good size balcony ( bigger than many of the others) & overlooking the pool & it had a good sea-view. Some other rooms overlook the main road, a supermarket or a building site. The lift to the room was very jumpy, But worked adequately. The hotel in general was clean & tidy, with plenty of evidence of housekeeping, floor mopping, & nice smells. The hotel was nicely decorated for Christmas & new year. Our room consisted of twin beds, pushed together, bedside tables with sockets & lights. Plenty of storage space with a few hangers, a safe, a large mirror, a tv, a small fridge, kettle & mugs, (no tea or coffee supplied) air conditioning, thick curtains to shut out light, sliding patio doors the the balcony, with 2 chairs & table ( no airer to dry swim wear towels) The beds had sheets, blankets & throws, plus extra pillows. Plenty warm enough for December nights. The bathroom was a little tired, but consisted of a bath, with a shower over & shower screen. The water was always hot & the water pressure was excellent at all times. There were clean towels, that were changed daily. Not luxury towels, but serviceable. Shower gel & hand wash were supplied & a basic hairdryer in the bathroom. Our room was serviced everyday. I did noticed that the red painted wall behind our bed was very dusty and definitely needed attention, otherwise the room was clean. The hotel spa assess has to be booked. It is very small, it consists of a very small, square, shallow pool with 2 massage jets, a standard jacuzzi, & a gym with very minimal equipment. You must wear a swim hat in the spa, which can be purchased for €2 from reception. Towels can be hired for a refundable €10 each. Mostly in our 3 night stay we had sole use of the area, on our booked sessions. We had booked half board, the breakfast was good, with a good selection of choices of cooked and cold foods. Breads, cereals, porridge, pastries, eggs, bacon, cold cuts & cheeses. Fruit & jams etc. Coffee & juice machines. Dinner was acceptable & edible, we could always find something to eat, meats, fish, vegetarian options, plus breads, cheeses, cold cuts, salads, desserts & fruit all available, but “hot” food was not overly hot (microwave available) & personally I found everything very bland. I’m not a fussy eater, but I felt that the chefs were catering for the older generation. I would also suggest going to dinner when the dining room first opens, although this does entail queuing down several flights of stairs, until the doors open. There is a small bar in the restaurant, but there are no toilets available & you do need to go back upstairs to access them. ( or use the lift) The main bar ( sports bar) was very busy, but the service was good. And drinks were very reasonably priced, especially in happy hour - 2 Prosecco’s & 2 beers for a total of €6.50. And calypso coffees were very good! The pool & outdoor seating area were very clean, and washed down regularly. We used the outside pool, despite it being December. The foods & snacks served from the bar were very good & reasonably priced. And definitely better than the evening food in the main restaurant. The location of the hotel is a little outside Nerja, approximately 25 minute walk to The Balcon & seafront, the shops & restaurants. Most of the walk is hilly, or along the cliff path with steps, so probably not ideal for anyone with mobility issues. Although there is a bus service near by. Also 2 supermarkets near by. A taxi from the centre of Nerja back to hotel at night was €6.50. All in all, it was a nice, relaxing 3 night break between Christmas & new year. The hotel was clean, all staff were pleasant & helpful. And food was acceptable for the price we paid."

"The staff are very friendly and helpful towards making my stay pleasant. Both Christmas and New Years dinners were exceptional."

"Club Nerja could do so much better. They are getting the customers so need to invest more in improvements. It is a 3 star Hotel and did not expect 4 star facilities. Refreshment tray in the room with nil refreshments, kettle with no plug to plug it into unless you unplugged tv or fridge!! Tatty balcony furniture that has seen better days. Painting needed to the walls at the back of the Hotel. Painter actually painted our balcony rail the day before we left, could this have not been done when we left!! Breakfast food not good. Cooked offering not hot, scrambled eggs fine if you arrived early, then not replaced and like rubber by 9.00 a.m. Sausage offering like the cheapest processed hot dog, bacon didn’t look like bacon? Porridge not hot and either thin or over thick. I know there was a microwave but not necessary if food kept hot. Fresh fruit selection extremely poor for a country that produced so much of it. Apples or pears most days, very lucky if you got an orange and when I asked for a banana I was told NO. Bar food - ordered a Snack one night in bar, waited at least 30 mins, queried where our food was, it turned up and it was cold, should have sent the lot back and asked for a refund. What did come back from the kitchen was obviously just warmed in the microwave. All of the above are easy fixes that would make this Hotel so much better than it is at the present."