Albir Playa Hotel and Spa

"This is a nice hotel very clean and the majority of staff are friendly and helpful . However I do feel some of the table staff in the restaurant would benefit from some customer service training. They came across as dictatorial , insisting where people sat. Also it became apparent that you cannot bring drinks into the restaurant from the bar, or take drinks into the bar from the restaurant. This is not explained but for those who made the error of doing so the staff spoke to guests as if they were disobedient children, which was embarrassing. I emailed the manager to say all the above over a week ago and so far had no reply. It’s a shame the attitudes of certain staff spoiled an otherwise nice holiday. It’s"

"We picked this hotel as it seemed to offer what we wanted - namely a comfortable'bed and breakfast', while visiting friends living nearby. That was it; with no real food/pool/entertainment, requirements. In a nutshell, the - deluxe room on the top floor, had a comfortable bed, and was large enough to include a settee, and decent balcony. The ensuite was modern, we had a fridge/mini-bar, and a small TV - with a surprising number of English channels. What it really lacked was a tea tray/coffee facilities - but which we knew about beforehand. This would have made a huge difference. Apart from this, the other main 'downside' was the poor cereal offerings, in both quality and choice for breakfast; possibly including the worst muesli i have ever had. Literally like sweepings up from a rabbit cage! (The packaging it came in had to taste better and offer more nutrition) And also, while there was a decent array of hot/cold foods, the 'hot' choices were only ever warm at best. (Unless they had been prepared in front of you. Which was an option for pancakes and omelettes). We used the spacious bar a few times, where the service was polite, sociable, and drinks being refreshingly competitively priced for a such a hotel. OK, there was never more than a dozen customers given the time of year, but still. And, incredibly, there was an unexpected 'entertainer' for the Saturday night. Unexpected' because nowhere did i see any promo for it. The guy began his act in front of 5 people, and a dog. Till we left, as it was just too toe-curling. Then he was down to 3 - and i led about the dog! I've read reviews about poor dining experiences - as yes, the 'restaurant' does have school dinner hall vibes about it, hence its an ambiance-free zone. Likewise, the pool; not of any size, so summer time could be fraught if everyone wanted to be in or around it. Also the rooms. Our 'deluxe' seemingly better than some others, but this was pure luck. People have questioned it 4-star rating, and i would agree, that a '3' is much nearer its standing. I wouldn't not stay here again, but given the breakfasts, and lack of a basic tea-tray thing, we'll likely get an apartment for our next visit to Albir."

"Just got back from this hotel from 29 dec to 4 jan . Could not fault it . All staff very friendly and very hard working, especially on New Years Eve when a Gala Dinner had been arranged for everyone with a free bar till 5 am . We made it till 3am . Would like to thank Sandra who was our waitress and also our waitress at the brunch next day , 2hours sleep but still smiling 😊 . We found the hotel well located with shops,bars and restaurants all near by and a 10 min walk to the beach , with a lovely promenade all the way to Altea with many bars and restaurants along the way . The bar staff in the hotel were very friendly and always smiling , the bar prices were very reasonable being a hotel, the only down side was no entertainment except for Saturday night , also the drop off and pick up point was about 250 mtrs 5 min walk away, not nice at 5.45 in the morning and in the rain ☔. Really enjoyed our stay and have booked for 2026 . ."