Vilabranca By Aguahotels

"Excellent location, fortunate to be on ground floor of three storey complex, overlooking pool. We had a clean two bedroom apartment each with ensuite bathroom and one two piece bathroom. A crib was provided for the baby. The staff at the front desk and in the restaurant at breakfast were very nice. Breakfast was good for 11.5 Euros. It is a 12 minute drive to really nice beach. The unit came with a complete kitchen, stove, fridge, washer, dryer, coffee maker, toaster, wall oven.Nice small patio in the back. Very close 3 minute walk to supermarket. We had a very nice comfortable stay and recommend it very much. We had some minor issues: The garbage bin in kitchen was completely broken so garbage was visible and smell going into the kitchen, safe was locked when it should have been open. Door to small bathroom was off the hinge and wasn’t closing and sticking out into the walkway when entering or leaving the apartment. These should have been reported by the cleaners who came to prepare the unit for our arrival and fixed, but were not. We reported these on arrival and on each of the three days we were there. The lady at the reception filled in a form in front of us but nothing was fixed until the day when we were preparing to leave. All of the days we were there we had to carry our passports on us instead of placing them in the safe. There is no working process between staff reporting issues before the client checks in or even after the client reports the issues to get them fixed."

"Great very clean large modern self catering apartments. We paid for breakfast too which was continental with eggs, bacon, beans and small sausages. There was also a selection of bread, ham etc and pasties. There is a construction site next door but we barely heard it. Its a bit of a walk into town to the restaurants but you can easily use bolt. It took about 20 mins to the start of the old town and 35 yo the marina. Customer service at the hotel us outstanding by all staff and Diva on reception was really helpful. Was really happy with out stay however some minor points - the lighting in the bedroom is too bright with no dim setting or bedside lights. There was also no cushions on the sofa which made it quite uncomfortable to sit on. One last point is that the only cups and glasses in the cupboards were very tiny by UK standards"

"We spent a lovely week here at the end of Sept through Easyjet Holudays and we had a fantastic time with great weather. The 2 bed apartment was spacious and immaculate with 2 bathrooms (one ensuite) and a good sized table and sitting area although 2 sofa would be good . It had a proper kitchen (oven, microwave, fridge/freezer, washing machine, dishwasher, enough cutlery/plates/cooking equipment) and a lovely balcony overlooking the pool. The pool had plenty of loungers (due to out of season, I guess) and you could get drinks etc from the bar. The pool was nice albeit a tad cold. There is a second pool that we didn't use. There is a restaurant that we ate at a few times (breakfast, lunch, dinner) and the food was good. Otherwise we made our own/ate elsewhere. All the staff were lovely and helpful. The location was quiet and about a 30 mins walk away from the marina. We did hire a car from Lagorent so we could explore other places in the area. We found Uber reasonable for the couple of times we used it."