Riad Nashira and Spa

"RIAD is in the middle of a complete refurbishment, which should have been completed by end of August but hasn’t been . None of this was relayed to us prior to going ,and they should not have accepted guests . It was a living hell with work going on everyday including Sunday , we also had issues with our a/c not working Roof terrace , inside bar all unavailable, and at one point pool was unusable too and even though that bit has now opened there is noise, mess and workmen everywhere . Do not expect tranquility Staff were very polite but unfortunately helpless. When completed it should be lovely but not 5* Had we arrived a few weeks later I’m sure it would have been a different story but our stay was unacceptable and we actually returned home"

"My husband and I booked two traditional Hammam treatments, and unfortunately, the experience was disappointing from start to finish. After a rushed initial wash, we were left unattended for 15 minutes until I had to find someone myself. When the treatment resumed, the staff seemed unsure of what service we had booked. There was no communication, and the actual treatment lasted barely 10 minutes. Despite this, we were still rushed out as if we had received the full experience. To make matters worse, my husband wasn’t given a robe or water afterward, and no one at the front desk acknowledged the poor service. When I raised the issue, we were simply told we could use the pool—as if that compensated for an overpriced and underwhelming experience. We left feeling more frustrated than relaxed. The experience was chaotic, impersonal, and unprofessional. Definitely not worth your time and money."

"We stayed here three nights and had a room off the pool. The riad is white with splashes of red color and is beautiful, tranquil and very quite -- completely different from when you walk outside the door. It took us a few times to not get lost going to and from the hotel. Like every hotel in Morocco, the bed was uncomfortable and so were the pillows. You can text the staff via WhatsApp with questions and requests, which is extremely helpful. We ate dinner and lunch at the hotel once each and the food was ok (you can get wine). Not great. The breakfast was the best meal of the three."