Ca Gottardi

"A truly fantastic hotel, perfectly located within easy walking distance of many main attractions. Upon arrival, we were warmly welcomed by Louisa, who was incredibly friendly and informative. She took the time to highlight ideal hotspots on a map, shared great ideas for our stay, and even made us a complimentary coffee which we felt was a thoughtful touch. Our superior double room with a canal view was beautifully decorated and had a real wow factor, with its high ceilings and chandelier. Breakfast was plentiful and served in a stunning dining area with stylish, modern décor. The checkout time of 11 am was convenient, and the staff went above and beyond by allowing us to leave our luggage and continue using the facilities while we continued to explore Venice and waited for our transfer. A true gem of a find — we wouldn’t hesitate to recommend it and would happily stay again"

"We stayed here because of our friend recommendation. What can I say... We booked well in advance and when we arrived. We were told we were not in the main hotel and they have 3 buildings to put people in. Well we were stuck in building 3 If I remember. Up 3 to 4 flights of stairs, mind you we are elderly and had hip surgery then once in the room the bed was rock hard as well as pillows about 1/4 inch thick it was just a room with a bed and small counter. The staff when we checked in were great the gal that had to take us to our room which is outside and around a bend told me specifically if i. wanted to mirror my netflix it's possible and just to ask/ I did this the next evening and was told by the guy and I quote..." I am the guy who told you that if you need i can try to help and renew m offer but he isn't a tech guy" and he was not pleasant when stating this. He yelled and I didnt speak up that's my fault. Also we were in bed and the door opened up they wanted to clean the room. Told them to close the door. This was not our 1st time in Italy but 1st in Venice and won't be back, asking for directions is a joke from both the staff and others out. We did venture out and the wait staff person told us we have been ripped off with the water and boat bus and taxi's. Needless to say we won't be back and maybe stay at the mariott. I want to add I did take pics of the shower it's moldy on the bottom of the shower but I am reviewing this from my desk top and not phone but it was not pleasant to look at."

"A little gem of a hotel, room we had was immaculate and staff were really friendly & helpful. Continental breakfast served in morning and plentiful, Location was ideal for all tourists attractions 15/20 min walk max, with Loads of cafes & restaurants nearby."