Arctic Comfort Hotel

"Despite the hotel’s somewhat unpreposessing location in the middle of what appears to be an industrial estate, we did enjoy our stay in room 501 here. Points of note- The hotel is approximately 2 miles from the centre of Reykjavik. So prepare to walk, hire a car or make use of taxis etc. We were told the hotel has no reception desk-and we never did see or find one. You need to contact them in advance to get your “access code” which unlocks the main door, your room door and then locks your room door on exit. The e-mail with this information went to our booking agents, and not me, so I had to call their call centre to get it re-sent. All while standing outside in temperatures below freezing. This code also will not work until 3pm on your arrival day. Luckily we were able to attract the attention of the housekeepers who let us in and let us wait while they finished cleaning our room. The bathroom is a wet room. So when you’re in the shower, the toilet will get wet. The sliding door also leaks so the floor outside also gets wet and slippery. The WiFi was also very spotty and wasn’t working at all on our last day, so the TV refused to work. And the heating while excellent, gets a bit overwhelming and may need turning down. But. The bed. Oh my word the bed. I wanted to pack it up and bring it home. Hands down the comfiest bed I have ever slept in ! Overall, it’s a good base and a place to lay your head at the end of the day. Would happily return."

"The rate of experience definitely is dar better than the pat review. The hotel just need to focus of micro detail of booking such as breakfast , the capsule given for the coffee maker machine should be compatible . But above all , the experience is really comforting as the hotel names as. The room is well renovated, Their in house geo soap is great smell and relaxing. The shower is of good high standard rain shower feature. The hotel is best for light travellers as there is no available elevator. The location is perfect and not very populated busy area . Google map stated short walk distance to Bonus Supermarket which is best place to buy groceries . The hotel is known for pickup of tour packages, which is good criteria of choosing hotel when in Iceland."

"Location is horrible unless you drive everywhere. Our room looks real nice maybe newly done. There are curtains on 4 large windows and they were open letting in sun and heat, feels like a hot box. There's no view so please close curtains so it's not so hot. No fan and just one window to open. Miserable. Advertised bar and lounge, buffet breakfast, where? So weird. No signs regarding this anywhere. False advertising, feel cheated."